services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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The factors that have been responsible for bank disintermediation In my opinion‚ there are three major arguments for the factors that have been responsible for bank disintermediation. First‚ pareto improvement (Vilfredo Pareto)‚ second‚ reputation acquisition in debt markets (Diamond‚ D.‚ 1989)‚ third‚ corporate finance theory (MM & Trade-off Theory). 1. Pareto Improvement (Vilfredo Pareto) According to Pareto efficient (Vilfredo Pareto)‚ if economic allocation in any system is not Pareto
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Commercial Bank of Ceylon PLC Introduction Commercial Bank of Ceylon is identified as the benchmark private sector bank in Sri Lanka. The Bank had the largest market capitalization among all listed banking institutions in Sri Lanka and was ranked at No. 05 among all listed entities as at end 2012. Commercial Bank is only the Sri Lankan bank represented in the top 1000 Banks in the world for two consecutive years of 2011 and 2012. The bank has a subsidiary in Bangladesh. The Bank’s Head Office
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CHEMICAL BANK CASE Executive Summary The retail bank division of Chemical Bank was performing a radical organizational transformation into a market-focused and customer-focused organization after the 1991 merger with the Manufacturers Hanover Corporation. The new vision of the bank was to shift its image from a narrow provider of traditional financial services to a broader and innovative provider of superior financial service and advice for targeted customer groups. The objective was to position
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INFORMATION DOCUMENTS AVAILABLE FOR INSPECTION LIST OF STOCKBROKERS AND INVESTMENT BANKS ON THE NAIROBI STOCK EXCHANGE 2 3 4 5 7 8 9 4 5 8 23 32 35 37 46 48 5 54 87 89 95 97 Appendix I 23. CDS FORM 1. LIST OF CONTACTS ISSUER ISSUER : EQUITY BANK LIMITED Registered Head Office‚ NHIF Building 4th Floor‚ P.O. Box 7504-00200 NAIROBI Name / Title of Contact Persons Mr. James Njuguna Mwangi Chief Executive & Managing Director Mrs. Mary Wangari Wamae Company Secretary and Registrar
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Occidental Bank is one of the largest banks in the Philippines and is the flagship company of the Occidental Group‚ the country’s first billion dollar bank in terms of net worth. It was established in 1962 in Ermita‚ Manila by a group of businessmen‚ led by Ms. Lean Cayanan‚ who is currently the bank’s chairman and single biggest shareholder. Its present headquarters are at Occidental Place‚ located along Paseo De Roxas‚ Makati City‚ and the Philippines’ financial center. The bank is a universal
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INTRODUCTION: Corporation Bank‚ founded in 1906 in Udupi‚ Karnataka state‚ India‚ is one of the Indian Banks in Public Sector Undertaking. The body was founded with an initial capital of Rs. 5000 (US$ 100)‚ and first day’s canvassed resources of less than one US$ 1‚ has currently (31 march 2004) 11‚325 full time employees‚ and operates from several branches in India. The Bank is a public sector unit with 57.17% of share capital held by the Government of India. The Bank came out with its Initial
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The Case for Repositioning a Bank Introduction/Facts of the Case ANZ bank is over 170 years old providing a range of banking and financial products and services to more than 5.7 million retail customers on a global scale (case). . Offering 817 branches and 2600 automated teller machines (ATMs) all over Australia‚ ANZ is ranked in the top 4 banks in Australia along with Commonwealth Bank of Australia‚ National Australia Bank Ltd (NAB) and Westpac Banking Corporation. This report will identify
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Queensland Bank and Bendigo Adelaide Bank Assessment of Red Flags The financial data for the banks consists of common ratios which measure performance. The Return on equity = Net income / shareholder’s equity. This ratio measures the company’s profitability‚ and it may be compared it with the ROE of other companies. The PBIT represents the organization’s earnings and expenses before taxes. The Current ratio = Current asset / Current liability‚ which measures the company’s ability to pay its bills
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The Overall Financial Activities Of Al-Arafah Islami Bank Ltd (AIBL)‚ Bangladesh Based on the study on 2010 Financial statement and business police IUBAT The Overall Financial activities of Al-Arafah Iislami Bank Ltd (AIBL)‚Bangladesh SUBMITTED TO: MD. MUSTAFIZUR RAHMAN Faculty of (CBA) BUS 201 SUBMITTAD BY: GROPE NAME: ONIKER PRANTOR NAME ID PROGRAM EMAIL CLASS ROLL ASADUZZAMAN RIDOY 10202081 BBA ADIBAZAMAN 10202085 BBA MOSIUR RAHMAN 10202068 BBA
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