Hospital History • Overview • Pennsylvania Hospital (1751) – Oldest voluntary hospital • Focus on sick‚ poor‚ homeless • Not a focus of care for physicians – Primary care in home/office • Mental illness – First mental hospital in 1772 1 Hospital History (cont.) • Growth of urban areas – Growth of hospitals – Focus on research‚ teaching‚ medical schools • Major discoveries – Anesthesia • Ether • Antibiotics • Sulfa Drugs‚ penicillin (decreased infection rates and mortality)
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the CEO in a hospital is to ensure that each patient is receiving the best medical care that the hospital can provide. In order to do that‚ hospitals need to incorporate business initiatives into their setting so they can gain loyal customers. Thesis‚ or main claim: Using the Net Promoter System or NPS in a hospital setting can drastically improve the overall patient experience because of the useful strategies inculcated into the process. Net Promoter System: What is it? A system used to track
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Apart of a Community? What is a community? A community is a group of people who have similar characteristics in common. They provide is with a sense of stability‚ they serve our needs‚ and they also accept us for who we are. When most people think of a community they automatically think about the neighborhood‚ town or city they live in‚ or the religious group they are apart of. No one really thinks about the people who are involved in high-risk behaviors as being apart of a community. Groups engaging
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Architectural Firm: CS STUDIO Year of implementation: 1996-1999 Client/ Organisation: Langa community‚ Western Cape Reason: Community empowerment What is the balance of power? During 1996 the Langa Development Forum asked CS Studio to work on a Cultural Centre to create a space for community and culture upliftment. Firstly‚ house hold surveys were undertaken to establish the needs of the community‚ workshops were then held with various local organisations of Langa‚ this was taken to large
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communications. 4. Proficient in Microsoft Office (Outlook‚ Word‚ Excel‚ and Power Point)‚ Adobe Acrobat‚ and Social Media web platforms. 2. Requirements: I. Knowledge Clerical: Knowledge of administrative and clerical procedures and systems such as word processing‚ managing files and records‚ and other office procedures. Language: Excellent in oral and written English. Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services
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Definition of Community: (Sarason) “a readily available‚ mutually supportive networkd of relationships on which one could depend Definition of Psychological Sense of Community (Sarason) perception of similarity to others acknowledge interdependence with other… Types of Community: 1. Locality-Based Community * Includes city blocks‚ neighbors‚ small towns… * Interpersonal ties based on geographic proximity exist between members * Individuals identify themselves by their locality
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Susan Brinson Journal Entry for Hospital Sketches by Louisa May Alcott I thoroughly enjoyed this reading‚ and having never read Little Women‚ this was my first experience with Louisa May Alcott. I am impressed and amused at Nurse Periwinkle’s candor‚ and her overall enthusiasm for life. After all “the Periwinkles are a hopeful race” and “they all wear rose-colored spectacles”. For some reason‚ and I expect it’s simply because I never really delved into it‚ I expected a writer from that time
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Scorecard Solution at Peel Memorial Hospital | Case Analysis | | Thomas N. Bailey | 2/15/2011 | Kaplan University GB520 Term 1101D Unit 4 Introduction Prior to the 1990s‚ generous government funding allowed Canadian health care facilities to provide excellent service and quality. In the early 1990s‚ increasing health care costs have changed government funding‚ requiring providers to be more financially accountable. In the mid-1990s‚ hospitals and regional health authorities across
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General George Smith Patton Jr. was born November 11‚ 1885 in San Gabriel‚ California. He was known as a complicated man‚ and having an intemperate manner. He was also known for carrying his pistol with ivory handle. He always strived to train his troops to the highest standard of excellence. Patton always dreamed of being a hero. His ancestors had fought in many wars‚ and grew up listening to their stories. He attended the Virginia Military institute for one year and went on to graduate from
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Assignment #1: Shouldice Hospital case 1. How does the hospital’s operations strategy support its business strategy? 2. How well is the hospital currently utilizing its beds? 3. Evaluate the effects of the following two alternatives on the utilization of the bed capacity. a) a. Adding operations on Saturday (assuming that 30 operations would still be performed each day). b) b. Increasing the number of beds by 50 percent (assuming that the hospital would increase the number
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