1. A233 parts Weekly demand=32‚LT=1 week‚Price=$18/unit‚Ordering cost=$16/unit Demand per year=32x52=1664 *D=demand‚Q=quantity‚Oc=Ordering cost‚P=Price. EOQ=>Ordering cost= Carrying cost=>(D/Q) x Oc=(Q/2) x P x 23%=>1664/Qx16=(Q/2) x 18 x 23%=>114 A) When Q=EOQ=114‚ Ordering cost=1664/114x16=$233.54 Carrying cost=(114/2) x18 x23%=$235.98 Therefore total cost= Ordering cost + Carrying cost=234+236=$469.52 B) When Q= 64‚ Ordering cost = 1664/64x16=$416 Carrying cost
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Introduction In this I will explain how customer service standards are planned‚ implemented and monitored and the impact this has on the operation of Asda. My research will come from the internet‚ magazines and books. Customer service standards of Asda Refund policies: [pic] Asda informs customers on how to cancel and conditions of cancelling. Asda informs customers on the period on returns Asda has up to 7 days under the delivery distance and 7 to 28 days after delivery products which
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Title of issue: ‘Observation of Civil Proceedings’ Name (Student): Arjun Singh Course: BBA.LLB P.R.N. No.: 10010224062 Batch: 2010-15 Name of the Court: DISTRICT & SESSION COURT HISAR Date of Observation: 24/02/2015 Case No. I: CS/183/2015 Title of the Case: KALU SINGH v. RAHUL Stage of the case: Prelimnary Hearing Appearance made by the parties: Sh. Ram Chandar Kakkar the ld. Defendant counsel appeared for the defendant i.e. Sh. Rahul. The plaintiff didn’t appear. Proceedings
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satisfaction in order to address the issue effectively. Lucas provides strategies to identify communication breakdowns. Please review Chapter 7 in Customer Service Skills for Success‚ and discuss all the following questions: • What is your definition of a dissatisfied customer? • What are the sources of customer dissatisfaction? • What can service
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Brothers fighting brothers‚ a country imploding in itself‚ the world is an antithesis of what auspicious t it is today. A country separated by gender‚ race‚ religion‚ and class is that really a Union? The Civil War has begun‚ a fight not yet for the freedom of slaves but a fight to mold two sides of a coin into one. The oppressed brethren are reluctant to fight and why shouldn’t they be through all the injustices the Union has placed upon them? Regardless‚ Alfred M. Green delivers a speech in an
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TABLE OF CONTENT 1.0 INTRODUCTION 3 2.0 BODY 2.1 Service encounters‚ service relationship and level of customer contact. 4 2.2 The framework of evaluation of services encounter 4 2.2.1 Customer expectations and customer emotions in the services encounters 5 2.3 Customer Satisfaction and Service Quality 6 2.3.1 The rate of service quality 6 2.4 Service failure and service gaps 7 2.4.1 Recommendation : Service gaps model 8 3.0 CONCLUSIONS 9 REFERENCE LIST 10 APPENDICES 12 1.0 INTRODUCTION
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Hints and Tips for Customer Service Unit 1 If you are currently unemployed the following websites offer good information regarding employment. www.Sainsburys.co.uk www.tesco.com www.marksandspencers.com www.britishairways.com/travel/about-british-airways/public/en_gb Extra information on Equality and Diversity‚ Contract of employment‚ legislation‚ Disability Discrimination Act and formal learning‚ can be found on www.gov.uk It’s important that you answer assessment questions
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------------------------------------------------- Consultancy Services Indian CST: Consultancy Services (Indian CST) aims to bridge the divide between formal Governmental institutions and the citizens across the world by bolstering National/State organs of governance and other public and citizen centric entities with technology‚ public policy‚ change management consultancy and knowledge sharing. Indian CST provides its consultancy expertise to Central Governments‚ State Governments‚ Central
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I decided to take this class due to the service aspect of the course. I came from a high school in the Philadelphia suburbs that encouraged service to the community. Students were required to log service hours by themselves and during school service days. During my time in high school‚ I had logged over 300 hours of community service both locally and through the class sponsored trip to the Dominican Republic. One of my favorite locations that I served was a senior assisted living community that
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Community Service Once upon a time‚ there was a rebellious girl‚ who always got drunk and did drugs. One night at a party‚ the police came and caught her doing illegal drugs. Her sentence was community service‚ and she did not know what to expect. After the first day of community service‚ she discovered that she actually enjoyed it. Community service changed her life because she got to see and help people who used to be just like her‚ who did drugs and got drunk all the time. She saw how her life
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