organisational and environmental context. Learning outcomes On completion of this unit‚ learners will: 1 Understand the purpose of an organisation and its operating environment. 2 Understand the structure‚ culture and functions of an organisation. 3 Understand how HR activities support an organisation. 1 Equivalents in Ireland = 5; Scotland = 6 1 CIPD unit 3HRC - Version 2 17.03.10 Unit content Indicative content is provided for each of the learning outcomes of the unit. The
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who do not have sufficient qualifications to undertake CIPD intermediate or advance level qualifications Learners will need to relate these skills and techniques to their own organisations and to the environmental context in which it operates. Recommended Text Book for HRP MARTIN‚ M.‚ WHITING‚ F. and JACKSON‚ T. Human Resource Practice. 5th ed. N.B. ALL learners must join the Chartered Institute of Personnel and Development (CIPD)‚ who will require an initial registration fee and a pro
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Foundation Core Units Multiple Choice Test Section 1 | Developing Yourself as an Effective HR/L&D Practitioner | Question 1 | “Effective HR professionals really have to succeed by understanding the business‚ the market and the customer as well as the Chief Executive or the Marketing Director. It’s about understanding what the organisation would look like if it was really humming‚ really succeeding. Translating that back into culture‚ working practices‚ learning‚ motivation‚ reward‚ selection
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UNIT 2 WEEK 2 CUSTOMER SERVICE HR Meeting user needs “Schneider” Main components – Service level agreement‚ Stakeholder‚ Service quality‚ Service needs. Top down “Culture” unconditional positive regard‚ good service climate – training. What do management do to achieve this – reward‚ incentives Managing customper expectations – exceeding customers expectations Timeliness‚ consistent levels of support. Rewards / pros / cons – debate. Schneider – management should focus on service quality
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CIPD No: Unit Code: 5DPP Name of Unit: DEVELOPING PROFESSIONAL PRACTICE Contents Introduction Page 3 Project Planning Page 3 Risk Assessment Page 4 Creative Thinking Page 5 Working Together / Conflict Page 6 Political Behaviour Page 7 Recommendations Page 9 Conclusion Page 9 Reference List Page 10 Bibliography Page 10 Appendices Page 11 Introduction Within the confines of this report
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2013)Sainsbury and BAE Systems. The impact of which have also extended into the public sector namely the NHS. Bearing in mind that recently there have been major cutbacks from the government concerning the organization. According to the factsheet‚ (CIPD‚ 2014) employee engagement have is becoming more and more popular in contemporary management practices over the last decade. The state of which is mostly intrinsic to the person psychologically speaking and physical. Commitment‚ job satisfaction and
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CIPD INTERMEDIATE CERTIFICATE - HR MANAGEMENT & DEVELOPMENT HAMMERSMITH CAMPUS Modules Credit Rating Wednesday Evenings (18.00 – 21.00) Sat/Sun Weekends (09.30 – 16.30) Wednesday Evenings (18.00 – 21.00) Sat/Sun Weekends (09.30 – 16.30) 26/01/13 27/01/13 2012 5BIC Business issues and the contexts of human resources 6 26/09/12 03/10/12 10/10/12 17/10/12 24/10/12 HALF TERM 13/11/12CIPDEvent 14/11/12 21/11/12 28/11/12 05/12/12 12/12/12 CHRISTMAS AND NEW YEAR 09/01/13 16/01/13 23/01/13 30/01/13
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Your CPD You can provide evidence of your CPD by completing the following questions. Part 1 Reflecting back Q1 What do you consider were the three most important things (planned or unplanned) that you learned last year? Please also briefly describe how they were learned? 1 Helping to gain buy-in to the new HR model‚ through developing the roles and responsibilities for the important new HR groups and further advocating the case for the changes. Leading on the development and implementation
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qualification within HR. I have proven to be a thinking performer and am in need of formal qualifications to enhance and strengthen my knowledge‚ skills and performance within the workplace‚ in order to satisfy this development need I have enrolled on this CIPD Level 5 certificate in HRM‚ I also take much pride in reading publications both online and in magazines such as People Management and UCEA updates and following changes within Employment law such as the recent change to pension auto-enrolment. I prefer
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CIPD – 3RAI – Recording‚ analysing and using HR information GFM needs to collect and record data for legal and internal reasons. Legally we need to ensure that we are complying with the “Working Time Regulations and pay rates for the Minimum Wage Act 1998 and tax and national insurance obligations”‚ we also need to be complaint with the data protection and freedom of information act. We need to ensure that employees know why we are holding this information and how we secure it. Internally we use
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