Bibliography: Tassoni P‚ Beith K‚ Bulman K‚ Eldridge H‚ 2007‚ CACHE Level 3 Childcare and Education 4th edition‚ Heinemann‚ London http://www.newtownabbey.gov.uk/play/downloads/Safeguarding%20Policy.pdf http://www‚savethechildren.org.uk/about-us/what-we-stand-for http://olpglobalkids.org/ayiti/UNCRC.pdf http:/www.dhcs.act
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Activity 1 The CIPD HR Profession Map (HRPM) is a tool to assist HR practioners to assess what level they are working at “from band 1 at the start of an HR career through to band 4 for the most senior leaders” and to explore ways to develop their competencies to transition to the next level. The HRPM is divided into two groups - 10 professional areas and 8 behaviours – see the diagram below. The professional areas and behaviours are summarised below: Professional Areas | Strategies‚ Insights
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managed to create a brand which is seen as desirable and a must have. The products are all self-promoting with the Apple logo on the back of all products which is now a very recognisable logo. Apple brand internally through their good customer service skills‚ part of the brand is known for their year warranty which encourages many people to buy with them. They also brand externally through customers when their expectations are met after buying the product or experiencing it in store. Survival Apples
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Unit Title: Unit sector reference: Level: Credit value: Guided learning hours: Unit accreditation number: Promote communication in health‚ social care or children’s and young people’s settings SHC 31 3 3 10 J/601/1434 Unit purpose and aim This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings‚ and ways to overcome barriers to meet individual
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Exceptional customer service is delivered by exceptional people. Before we can be sure that we are meeting the needs of our customers and providing quality service‚ we need to be able to retain‚ develop and invest in employees first. The programs and training that I would like to implement are employee incentives programs‚ which will consist of both financial and non-financial incentives‚ and a mentor program which in and of itself serves as a non-financial incentive in that it gives employees more responsibility
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Vocational Qualification Workbook Accreditation number: F/600/0660 Version 6 Support Pack Effective from: 1 September 2008 Accreditation Number: 500/4380/8 Version 1 EDI Level 3 Certificate in Customer Service CU1080: Developing and Improving the Customer Service Process | F/600/0660 Level 3: 7 Credits Learner name: | Tracy Woollett | Learner registration number: | | Centre name/number: | | Assessor/tutor name: | Fiona Hall | Your job role (if applicable): |
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Task 1 Our assignment is to carry out investigations into two companies from two different sectors; these sectors are the private sector and the public/voluntary sector. The private sector are all about making profit rather than providing a service. The public/voluntary sector on the other hand want to concentrate on providing a good and efficient service for their customers such as the NHS‚ they provide a medical service for residents of this country‚ of course this isn’t to make a profit because
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importance is that study skills are essential because when children apply them their learning improve and their overall performance. Furthermore‚ understanding and using study skills help children become independent learners. GENERAL OBJECTIVE: Students should be able to demonstrate how to use the study skills in their daily lives. SPECIFIC OBJECTIVES: By the end of the lesson students should be able to: a) Explain what study skills are and state one reason study skills are important
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range for the people I interviewed for my business survey‚ which shows that 50 percent of the people I interviewed are under 20‚ 10 percent of them are 40 above‚ 15 percent of them are between 31 – 40 and 25 percent of them are between 21-30. 3. This is people that live and doesn’t live in that area but were interviewed by me for my business survey. This pie chart shows the people that live and doesn’t live in that area but they were still interviewed by me because of my business survey
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Davies Award Winners Healthcare Information and Management Systems Society (HIMSS) announces Davies Award each year in three categories made up of organizational‚ ambulatory and community health organization. HIMSS gives this award for the excellent use of electronic health record (EHR) software and other health information technology (HIT) for improving patient care‚ quality and safety as well as improving outcomes in terms of cost savings (HIMSS‚ 2012). The main objectives of Davis award include
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