Organizational Theory – an introduction Carl Borge-Andersen‚ Norwegian School of Management‚ Oslo Introduction This is article‚ section‚ 1 presents an overview of Organizational theory. Definition of an Organization ” An organization is a social system that is consciously constructed to achieve specific goals”.[1] The term social system reflects the notion that there are groups of individuals working together. Management organizes the group(s) which‚ will cooperate in reaching the
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Rober Filippini‚ (1998)‚ "TQM Impact on Quality Conformance & Customer Satisfaction Article". AMY K. Smith‚ Ruth N. Bolton‚ Janet Wagner‚ (1999)‚ "A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery Article" Chris Argyris Harvard business review May–June 1998‚ “Empowerment: The Emperor’s New Clothes” Conrad Lashley‚ (1999) "Employee empowerment in services: a framework for analysis" Natasha Calder and P C Douglas 1999 Motivators Inc “Empowered Employee Teams” Rapport
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workplace and the research that has been undertaken in this field‚ notably by Douglas McGregor (theory y)‚ Frederick Herzberg (two factor motivation hygiene theory‚) Abraham Maslow (theory z‚ hierarchy of needs)‚ Elton Mayo (Hawthorne Experiments) Chris Argyris Rensis Likert and David McClelland (achievement motivation.) Why study and apply employee motivation principles? Quite apart from the benefit and moral value of an altruistic approach to treating colleagues as human beings and respecting human
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1) What are the elements of a learning organization? Peter Senge was the author responsible for introducing the concept of the learning organization‚ as he issued his book at 1990 “The Fifth Discipline”. He stated that a learning organization is where individuals expand their knowledge and learn new experiences in order to reach to their desired results. (The Key Elements of a Successful Learning Organisations‚ 2013) Therefore‚ he ended up with stating five elements of a learning organization and
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to be a straightforward endeavor‚ in practice it is filled with a multitude of issues: inconsistencies‚ half-truths‚ lies‚ assumptions‚ and misconceived notions. In their literary work‚ Organizational learning II: Theory‚ learning‚ and practice‚ Argyris & Schon (1996) identify some of the ways individuals in the work place communicate with each other and how sometimes what we do does not often correlate to our actions. They present four key
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Management Theory Taxonomy Some would define management as an art‚ while others would define it as a science. "Management is not an exact science‚ but rather is a mix of art‚ scientific methodology‚ intuition‚ investigation‚ and most of all‚ experimentation" (Miller & Vaughan‚ 2001‚ Winter). "Management is not static. It is evolving‚ as are people who manage and are managed." (http://angel02.gcu.edu/AngeIUploads/ContentlMGT301 LORI assic/9668726CD47F4 EFAB1A77328734D41 EC/!ecture MG
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The Historical Foundations of Management Introduction Why should we study historical management theories? Why bother ourselves with work that was done hundreds of years ago? Surely‚ they must be outdated‚ especially when we consider how fast the pace of change is in our society today. But are these theories really outdated? We would emphatically respond with a "no!" There is no doubt that foundational management theories provide insight into the challenges of their time‚ but they also bear much
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Bibliography: Rosenbaum‚ B.L.(1982). How to Motivate Today ’s Workers. New York: McGraw-Hill Book Company. . Argyris‚ C.(1964).Integrating the Individual and the Organization. New York: John Wiley & Sons‚ Inc. . Goble‚ F.G.(1970). The Third Force. New York: Grossman Publishers. Team Development Manual‚2nd edn‚ Mike Woodcock‚ Gower‚ Aldershot‚ UK‚ [1989]‚ pp
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Objectives (MBO). Xerox‚ Intel and Du Pont are three major companies that use these concepts ("Encyclopedia"‚ 2000). Employing the concepts of MBO can be a very useful way to manage and guide a corporation logically and consistently (Cooper & Argyris‚ 1998). MBO was improved greatly by Peter Drucker and George S. Odiorne‚ however they were not the inventors of this concept. There are realistically three main steps in the MBO process‚ but they can be subdivided into more specific tasks to more
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References: Books Argyris‚ Chris‚ 1996‚ On Organizational Learning‚ Blackwell business. Morgan‚ Gareth‚ 1996‚ Images of Organization‚ New Edition. Mullins‚ Laurie J.‚ 2002‚ Management and Organisational Behaviour‚ 6th edition‚ Prentice hall Oakland‚ John‚ 2000‚ TQM Text with
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