The stakeholder theory is a theory of organizational management and business ethics that addresses morals and values in managing an organization.[1] It was originally detailed by R. Edward Freeman in the book Strategic Management: A Stakeholder Approach‚ and identifies and models the groups which are stakeholders of a corporation‚ and both describes and recommends methods by which management can give due regard to the interests of those groups. In short‚ it attempts to address the "Principle of Who
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www.ccsenet.org/ass Asian Social Science Vol. 8‚ No. 10: August 2012 Managing Stakeholders: An Integrative Perspective on the Source of Competitive Advantage Minyu Wu’ ’ School of Business‚ Curtin Universify Sarawak‚ Sarawak‚ Malaysia Correspondence: Minyu Wu‚ School of Business‚ Curtin Universify Sarawak‚ CDT 250‚ 98009 Miri‚ Sarawak‚ Malaysia. Tel: 60-8-544-3844. E-mail: minyu.wu@curtin.edu.my Received: March 19‚ 2012 doi:10.5539/ass.v8nl0pl60 Abstract Despite the enormous amount of academic
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Walmart Stakeholders 3/18/2013 Walmart is one of the largest retailers in the world that is steadily growing and seeking to develop ways of meeting the needs of their stakeholders. In our textbook‚ stakeholders are defined as “people who stand to gain or lose by the policies and activities of a business and whose concerns the business needs to address” (Nickels‚ McHugh & McHugh‚ 2009). Walmart has several internal and external stakeholders that keep the business at the top of the retail
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Companies that gives importance and value to its employee. Boston Consulting Group BCG invests “100-plus hours and thousands of dollars to recruit each consultant‚” says the company’s site‚ and it also claims to pay 100 percent of its employees’ health care premiums. “Attracting top talent and maintaining an environment in which employees can rapidly develop have been key to our success and our ability to deliver enormous value to clients. Recognitions like this are a nice acknowledgment that
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Every business has stakeholders involved. A stakeholder is anyone who has a claim in some way to a company’s products‚ operations‚ markets‚ industry‚ and outcomes (Ferrell‚ Fraedrich‚ Ferrell 31). Some stakeholders are more involved than others. Members that are needed for the company to maintain are referred to as primary stakeholders‚ whereas others are called secondary stakeholders. Primary stakeholders can be identified as employees‚ customers‚ investors‚ and shareholders and can also be governments
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Customer service quality and customer service expectations in banking sector. Abstract This research explores the relationships between service quality‚ customer involvement and customer satisfaction in the highly competitive banking sector. The study sought to identify the most important attributes in bank settings‚ which may be used to review characteristics of the banks as experienced by customers. The main aim is to find out customer service quality performed by banks at present and expectations
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Potential Investors Report: Mr. Price Group The Mr. Price Group is a fast growing retail group that has caught the eye of many investors not only in South Africa but across Africa as a whole. However‚ its status does not always necessarily mean that it is a good quality investment. Annual Financial Statements are designed to aid investors to make informed decisions about their investment. In this report‚ I will analyze the Mr. Price Group Annual Financial Statements for the year ended March 2011
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Stakeholders A stakeholder is a person‚ group or organization that has interest or concern in an organization. Stakeholders can affect or be affected by the organization’s actions‚ objectives and policies. There is two different types of stake holders‚ these are internal and external. Internal stakeholders are people who are on the inside of the business that already serve the organisation‚ these include staff‚ managers‚ board members etc. external stakeholders are from outside of the company but
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After having read the book ´Employees first‚ customers second´ by Vyneet Nayar‚ reflect upon the following questions and elaborate your answers. The project must be done in groups of 2-3 max. and be approx. 5 pages long‚ 12 Times New Roman‚ 1‚5 spacing. Please consult the materials posted in the blackboard first: 1. What was the leadership style Vyneet came with at the beginning of his mandate? Can you give 3 examples of actions he took and which reflect this leadership style and explain
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THE JOURNAL OF FINANCE • VOL. LIX‚ NO. 1 • FEBRUARY 2004 Bondholder Wealth Effects in Mergers and Acquisitions: New Evidence from the 1980s and 1990s MATTHEW T. BILLETT‚ TAO-HSIEN DOLLY KING‚ and DAVID C. MAUER∗ ABSTRACT We examine the wealth effects of mergers and acquisitions on target and acquiring firm bondholders in the 1980s and 1990s. Consistent with a coinsurance effect‚ below investment grade target bonds earn significantly positive announcement period returns. By contrast‚ acquiring firm
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