CUSTOMER RELATIONSHIP MANAGEMENT In TELECOM INDUSTRY 1.INTRODUCTION The most successful companies are those that focus on delivering exceptional customer value through one of three value disciplines‚ while being satisfied with simply meeting industry standards in the other two areas. These disciplines are: Operational excellence‚ Product leadership‚ and Customer intimacy. 1. Operational Excellence Companies attempt to find a combination of price‚ quality and ease of purchase that
Premium Customer relationship management Mobile phone Bharti Airtel
200 words on the following‚ describing them: • What is GSM? What is CDMA? • What is ARPU/ AMPU in the Telecom context? • What is CHURN? 2) Who are the top 5 Mobile Operators (by number of subscribers) globally? 3) Name top two mobile operators in the following countries: |UK: |British Telecom |Cable & Wireless Worldwide | |Canada: |Rogers Communication Inc.
Free Mobile phone GSM Telecommunication
CHINA POPULATION AND NATURAL RESOURCES With more that 1.3 billion people living in China it is one of the most populous countries in the world. With the worlds population currently at aprox 6.6 billion people China makes up 20% of the worlds population. This means one in 5 people in the world are from China. With this huge population China must find ways to sustain their natural resources in order to maintain all of these people. Chinas population is expected to peek in 2030. One of the most
Premium World population Earth Population
Summary The constant changing in Human Resources (HR) causes the biggest challenge in China. Laws and regulations change continuously making the legal environment a challenge for HR to sustain. In China loyalty‚ ethicalness‚ and social standings are differences HR management deals with involving foreign companies. Loyalty is everything thus when becoming employed with a business Chinese plan to work there for a lifetime. Chinese also want to become loyal to their company by feeling more personal
Premium Human resources Human resource management United Nations
BUSINESS ADMINISTADTION SUPERVISOR: Simon Koffi KPOTCHIE TITLE: Investigation on quality‚ price and distributions problem of china telecom in shanghai DATE: 2012.5 Project submitted in partial fulfillment Of the requirements of the ADVANCED DIPLOMA IN BUSINESS At RAFFLES EDUCATION COLLEGE SHANGHAI‚ CHINA [pic] Declarations: I declare the following: 1) That the material contained in this internship company analysis is the
Premium Mobile phone Mobile network operator Telephone company
Source Enterprise Resource Planning: A Viable Alternative for Small and Medium Sized Businesses Florida Atlantic University ACG 6475 Dr. Pinsker November 12‚ 2013 Table of Contents Introduction 3 Costing 4 Flexibility 5 Implementation Time 6 Support and Maintenance 6 Security 7 Conclusion 8 References 10 Open Source Enterprise Resource Planning: A Viable Alternative for Small and Medium Sized Businesses Enterprise Resource
Premium Enterprise resource planning
EVALUATION (EFE) MATRIX Key External Factors Weight Rating Weighted Score Opportunities 1 Globalization 0.10 3 0.30 2 Marketing 0.15 4 0.60 3 Acquisition 0.08 2 0.16 4 New Product Development 0.07 3 0.21 5 Northern Areas 0.10 3 0.30 6 Pak China Borders 0.13 3 0.39 Threats 1 Old Stable Companies 0.12 4 0.48 2 Attractive Packages By Others 0.10 3 0.30 3 Price War 0.06 3 0.18 4 Government Interference 0.09 3 0.27 TOTAL 1.00 3.19 Total weighted score for the ZONG external factor
Premium Strategic management
BASICS OF TELECOM TELECOM VERTICALS:- 1. IMPLEMENTATION OF TELECOM SYSTEM & TRANSMISSION SYSTEMS i) BTS(BASE TRANSEIVER SYATEM) ii) ALARM SYSTEM iii) BSC(BASE STATION CONTROLLER) iv) ANTENNA v) VARIOUS CARDS 2. POWER SYSTEM INSTALLATION i) DG(DIESEL GENERATOR) ii) MCB iii) PIU(POWER INTERPHASE UNIT) iv) SMPS v) RECTIFIERS vi) BATTERY BANK(24VOLT‚48VOLT) vii) POWER CARDS 3. OPERATION & MAINTAINANCE FOR TELECOM & INFRA SYSTEMS 4. RF VERTICALS i) RF SURVEY ii) RF PLANNING iii) NETWORK
Premium Geodesy Cardinal direction Number
Standardization of business processes leading to better decision-making 4. Increase in employee productivity. 4. How successful was the Tektronix ERP project? 1. The ERP system promotes heavy standardization of business processes across the enterprise and the standardization should not conflict with the Organization’s overall strategy. For example if the
Premium Enterprise resource planning United States dollar Implementation
A Project Report On “CHANGES IN TELECOM INDUSTRY IN THE LAST 6 MONTHS (TELECOM)” ANNAMALAI UNIVERSITY Submitted to: [pic] BECAUSE BECOMING SUCCESSFUL CAN BE TAUGHT A division of NIS SPARTA LTD‚ Anil Dhirubhai Ambani Group Company AHMEDABAD In partial fulfillment of academic requirement of the MBA & PGPM Programme‚ year – 2011-2012 DEVELOPED BY: PARSHU H ATTIGUDDA MBA & PGPM APP NO: 271259 INTRODUCTION The research is based on the quality of services that
Free Mobile phone GSM