Polytechnic University of the Philippines College of Business Sta. Mesa‚ Manila ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- February 4‚ 2013 Mr. Andrew C. Aguirre Senior HR Supervisor Megaworld Corporation G/F The World Centre‚ 330 Sen. Gil Puyat Ave.‚ Makati City‚ Dear
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Service Recovery: Online Shopping Mall in Korea Loyal customers are a vital asset of service companies. The most effective way to ensure repeat customers is to provide a product and service that meets or exceeds that customer’s expectations every time. Although this fact is important‚ effective application of recovery strategies may enable service mangers to maintain or even increase loyalty. Generally‚ good service recovery not only turns angry and frustrated customers into loyal ones‚ but it
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Customer Service Research Paper Before I get into further analysis of my own personal experience‚ I am going to explain about different characteristics that are involved in customer service. Most businesses will tell you that quality customer service is the keystone to success. An essential component of outstanding customer service is the possession of a great staff. Larger companies may be weighed down by employee handbooks that specify the customer service guidelines. Independent‚ smaller businesses
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This is to inform you that Tata Consultancy Services (TCS) is a purely merit-based employer. Please make a note of the following points: TCS DOES NOT Send job offers from free internet email services like Gmail‚ Rediffmail‚ Yahoo mail‚ Hotmail‚ and so on. Ask you to deposit any money for giving job offers to Experienced Professionals or Fresh Graduate Trainees. Appoint any agent/agency/company to advertise about TCS Off campus hiring or conduct any employment interviews or make offers of
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France‚ November 19‚ 1916 Dear Martha‚ I am writing this bilious letter from the deep trenches and piles of dead bodies the most recent battle‚ the Battle of the Somme has left behind. Before you worry‚ I am doing quite well‚ considering the bit of shrapnel that got stuck in my head while I was running among the yelling men‚ bloodied bodies and screaming explosives. The men are once again smoking cigarettes and talking about nonsense‚ joking about loathsome Germans and evading death. Unlike
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Street East Providence‚ RI 02914 Dear Ms. Jones: I would like to inform you of a conference that will be being held on the day your son Stephen returns after his three-day suspension‚ as well as address a few other things in this letter. To clarify‚ Stephen was not suspended for an overdue library book. He was suspended for the theft of a reference book in the library used by all Social Studies students that is a primary source of information. Stephen’s social studies teacher‚ Mrs
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Alexis Yecora 106-57 97th Street Ozone Park‚ NY‚ 11417 (718) 213-28616 alexis.yecora@me.com February 26‚ 2013 Mrs. Lilly O’Connor Customer Service Manager Zara Corporate Office Headquarters 500 Fifth Avenue‚ Suite 400 New York‚ NY‚ 10110 Dear Mrs. O’Connor: Please credit my Visa account to correct an invalid charge of $291.73. On February 18‚ 2013‚ I bought through your Zara USA website two of the woman shoes. I purchased in size 6 both the Electric Blue wedge sneakers and
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CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree in Business English for International Communication at Srinakharinwirot University May 2010 CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree
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Title The Photoelectric Effect – Experimental confirmation concerning a widespread Misconception in the Theory Gao Shenghan 1‚ Huan Yan Qi 1‚ Wang Xuezhou 1‚ Darren Wong 2‚ Paul Lee 2 and Foong See Kit 2 1 Raffles Institution‚ One Raffles Institution Lane‚ Singapore 575954 2 Natural Sciences and Science Education‚ National Institute of Education‚ Nanyang Technological University‚ Singapore 637616 Abstract The photoelectric effect is a well-known and widely taught field in many schools
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trip‚ I saw a letter put on my table nicely. What?! I was amongst the first batch of trainees to be appointed to Kem PLKN Titian Bintangor‚ Rembau‚ Negeri Sembilan. I broke down after I opened the envelop and scan the content. I had the urge to tear the letter into pieces. In my entire life‚ I never knew about the existence of Rembau in Malaysia until I received the letter. I wanted to escape from National Service badly because I heard from many people that life during National Service is not fun.
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