Customer focus Customer satisfaction and loyalty are two important indicators for business. If organizations can meet customer expectations‚ it only can help improve customer satisfaction but not loyalty. However‚ if the quality can exceed customer expectations‚ it can help improve and sustain customer loyalty. There are tremendous practices for performance excellence in terms of customer focus. For example‚ identify different customer groups and understand their needs‚ create an organizational culture
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Gallo has you and your mouth health (and beauty!) covered. In addition to their cosmetic and family dentistry services‚ they emphasize preventative care. The dentist and her expert team truly care about their patients‚ so they constantly make sure they’re educating them on staying healthy. In addition to regular teeth cleanings‚ they stress proper teeth care outside the office. Neglecting to regularly brush and floss can lead to tooth decay and gum recession‚ which can lead to gum disease. Smoking
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Assignment 1: Focus on the learner 1. Profile My student´s name is Francisco Morales‚ he is 30 years old and of Chilean nationality. Francisco is in an Elementary English class and has only been studying English for 2 months. He had English lessons at University but these were mainly focused on reading. Francisco said he did not learn a lot through these and therefore had to take another course now‚ mainly for work purposes. Francisco works in the Pharmaceutical industry‚ specifically in
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Achieving Goals - The Power Of Focus By Trevor Emdon Mar 6‚ 2009 We all love to achieve our goals‚ and I suppose most of us experience some twinge of envy when someone gets something that we want too. What have they done that we didn’t? Why should they have all the luck? It’s lovely to blame luck because then we can absolve ourselves of responsibility for not achieving our goals. Unfortunately‚ "responsibility" has become synonymous with "blame" and they are not the same at all! "Response-ability"
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Focus on the Learner Each teacher must deal with a class - a group of individuals with different needs often growing out of their different linguistic and cultural backgrounds. ESL students have widely different needs‚ because of differences in cultural background‚ age‚ and previous education. Even if the students in one class are all from the same language group‚ they inevitably have different learning styles and needs. It means‚ that the teacher needs to be aware of the difficulties involved in
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The Help Helps Out While reading The Help by Kathryn Stockett‚ it quickly becomes apparent that in 1960’s Southern Mississippi‚ the maids‚ or “the help”‚ played an important role in the family—not only as the maid‚ but often also as the childcare. The maids formed a special bond with the children‚ especially the children who were very young or were born during the maid’s time at the household‚ and in a lot of cases‚ the children seemed to be the only reason the help stayed with the family they
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Assessed Assignment 2: Focus on the learner Muftah‚ married with four children‚ is a pleasant student who is struggling in class. Muftah did not receive any English in secondary school or university. He worked as a Physical Education teacher for two years‚ and then was employed with the Ministry of Youth and Sports for twenty years. In his years of employment‚ Muftah never needed to speak or write in English until about two years ago‚ when he started attending International House. He says that
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Wole Soyinka’s A Shuttle in the Crypt contemplates a critical period in Nigerian history between 1966 and early 1971. Soyinka’s efforts to curtail the Nigerian Civil War in 1967 resulted in his arrest and imprisonment without trial by the federal military government. Soyinka’s work remains inseparable from his activities as a political dissident. His commitment to promoting human rights in Nigeria and other nations reflects his new approach to literature as a serious agent of social change. A Shuttle
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system and needs to protect it from competitors. 2.What value does CEMEX bring to a host economy? Can you see any potential drawbacks of inward investment by CEMEX in an economy? 1.The value is that CEMEX has a “Midas touch” that transforms a cement business into a thriving business. This brings great stimulation to the host economy and also helps in the construction field‚ which in turn helps to build cities and civilization. No‚ CEMEX would do well to invest inwardly‚ yet‚ CEMEX is better at acquisitioning
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Focus assessment NUR-645E Griselda Richard June 18‚ 2014 Focus Assessment The purpose of this paper is to document a focused history‚ physical exam‚ nursing diagnoses‚ and nursing process of a case study about a 22-year-old woman that reports as chief complaint : feeling “sick with the flu” for the past 8 days. History of present illness : vomiting several times every day‚ having difficulty
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