1. Cathay Pacific implemented outsourcing of nonstrategic functions to contractors with their own individual vertical specialization so that Cathay can focus on its core aviation competencies. Outsourcing was bridging gap between the IM department and business side. “Systems development and Support” was changed to “System Delivery” as it started to focus on delivering IT systems to business units rather than writing code and developing applications so that systems can be delivered faster with less
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Marta Encarnacao k1066116 ENCARNACAO K1066116 Marta Encarnacao k1066116 ENCARNACAO K1066116 OPERATIONS MANAGEMENT CATHAY PACIFIC OPERATIONS MANAGEMENT CATHAY PACIFIC JUNE 2012 EXECUTIVE SUMMARY CONTENTS INTRODUCTION…………………………………………………………………………………………………………………………………3 THE TRANSFORMATIONAL MODEL…………………………………………………………………………………………………….4 ON-LINE CHECK-IN……………………………………………………………………………………………………………………………..4 CHECK-IN AT THE AIRPORT…………………………………………………………………………………………………………………5 BAGGAGE HAN
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Table of Content Introduction Analysis of Problems Problem 1 Causes People Management Problems Impacts to organizational performance Problem 2 Causes People Management Problems Impacts to organizational performance Recommendations Alternative solutions for problem 1 Alternative solutions for problem 2 Conclusion References INTRODUCTION Background Information Cathay Pacific Airways Limited‚ which is managed by the Swire Group‚ is the largest airline and flag carrier of Hong Kong. The
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The Background information: ’Lumia 920’ of Nokia was released in November last year which is a lower-price level running on Windows Phone 8 software. This cutting-edged device - ’Lumia 920’ successfully brings people big surprises with Car Zeiss lens ‚ wireless charging and a 4.5" PureMotion HD. SWOT Analysis of Nokia Strengths Nokia is the world’s largest producer and manufacturer of cell phone.( Shann Bobby. ) Due to its good quality and durable functions‚ the product of Nokia normally
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Evaluation: Employee In our case‚ the Cathay Pacific Flight Attendants Union (FAU) did not satisfy with a new policy that required them to work at least 70 hours a month before they could swap shifts with colleagues and they thought this new policy had hurt their pay and lifestyle. Pay and benefits is one of the factors that affect job satisfaction of the employees and it is perhaps one of the most rewards employees would like to get in order to support their lives. So when the flight attendants
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Introduction Cathay Pacific‚ based in Hong Kong‚ is an Asian commercial airline founded in 1946. The company offers passenger services and cargo services to 120 destinations world-wide (Cathay Pacific‚ 2010). Airline business has been noted to be the most competitive business in the world. Market executives should be competitive to cope with the challenges of this kind of business. Porter’s Five Forces model applied to the organization 1. Traditional Competitors Airline business
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�� Case Analysis Strategic Marketing in Asia ~ CATHAY PACIFIC ~ INTRODUCTION Since its establishment in 1946‚ Cathay Pacific has been a profitable airline company‚ which experienced periodical growth. In 1998 however‚ the airline experienced a loss of US $70 million‚ a stark contrast from earning $218 million in profits in the previous year. For Cathay Pacific‚ this was the first loss experienced by the air carrier since 1963�. Cathay Pacific ’s economic hardship was mainly the result of a financial
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Introduction Cathay Pacific Airways is an international airline registered and based in Hong Kong‚ offering scheduled cargo and passenger services to over 80 destinations around the world. They are deeply committed to Hong Kong‚ where the Company was founded in 1946. They continue to make substantial investments to develop Hong Kong’s aviation industry and enhance Hong Kong’s position as a regional transportation hub. In addition to their fleet of aircrafts‚ these investments include catering‚
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Strengths Cathay pacific is one of the exalted names in the airline industry. It serves in 5 continents‚ 36 countries‚ and 155 destinations. It has been operating for over 66 years and it has developed its own royalty customers. Cathay pacific offers its passengers the opportunity to travel in a class of their own choice by providing various classes; such as‚ first class‚ business class‚ economic class‚ etc. It allows its consumers to update about flight arrivals and departures information about
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investments Current assets Stock Trade and other receivables Liquid funds Year 2008 rank No.1 in this index. And asset in 2009 is less than that in 2007‚ annual report adress that during the depression‚ Cathay Pacific tried to kept its profit by cutting expenditure and selling assets. We cannot judge the performance through a sole number. Fewer assets means less capacity or smaller scale‚ however‚ fewer assets also results in less cost and efficient operating
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