Case #1 Pushing Paper Can Be Fun 1. Organizational and Personal Outcomes - What performance problems is the captain trying to address? Behavior- Officers not doing paperwork‚ or when done‚ is incomplete. Result – Cases being lost‚ due to poor reporting. The officers lack motivation and perceive filling out reports as boring. 2. Goal Statement - What would be a desirable outcome? A desirable outcome would be that officers perceive their jobs to include paperwork‚ and that they understand
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Note: Solve any 4 Cases CASE: I Pushing Paper Can Be Fun A large city government was putting on a number of seminars for managers of various departments throughout the city. At one of these sessions the topic discussed was motivation—how to motivate public servants to do a good job. The plight of a police captain became the central focus of the discussion: I’ve got a real problem with my officers. They come on the force as young‚ inexperienced rookies‚ and we send them out on the
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lack motivation in the office. The result is that due to incompetent paperwork the police department is dealing with legal cases in court inadequately. The officers lack motivation and perceive filling out reports as boring. B) MARS Model: How can the Police Captain ensure that all his officers fulfill their other work obligations? To answer this question‚ we must examine the MARS model of the individual performance. The MARS model identifies four interrelated elements that have an effect on
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Case Study of PUSHING PAPER CAN BE FUN Submitted to: Mr. Edward Lacson Submitted by: Macapoling‚ Noralyn K. Zapanta‚ Diana Krissel Soriano‚ Jesica Pamintuan‚ Juvy Manipon‚ Myka Marie I. View Point According to the police captain if the public servants is adequate‚ most are more likely to get promoted just by staying on the force a certain number of years than for some specific outstanding act. II. Significant Case Facts * The problem occurs when they get back
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handle the increased demand for paperwork to be filled out accurately and I am sure the majority of officers would be open to change in order to pursue new innovative ways. Use the MARS model of individual behavior and performance to diagnose the possible cause of the unacceptable behavior How can the Police Captain ensure that all his officers fulfill their other work obligations? To answer this question‚ we must examine the MARS model of the individual performance. The MARS model identifies four
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absolutely no financial rewards at my disposal. In fact‚ we’ll probably have to lay some people off in the near future. It’s hard for me to make the job interesting and challenging because it isn’t- it’s boring‚ routine paperwork‚ and there isn’t much you can do about it. Finally‚ I can’t say to them that their promotions will hinge on the excellence of their paperwork. First of all‚ they know it’s not true. If their performance is adequate‚ most are more likely to get promoted just by staying on the
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Case Study: 1 Pushing Paper Can be Fun. Question: What Performance problems is the captain trying to correct. Ans: 1 Poor Reporting Performance among the employees. Question: Use the MARS model of individual behavior and performance to diagnose the possible causes of the unacceptable behavior. Ans: 2 Possible causes for the unacceptable behavior is as follows: MARS Model: There are four main factors that directly influence an employee’s voluntary behavior and resulting performance. Employee
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Pushing Papers Can be Fun Gurjoat Gill Table of Contents Introduction Primary Problem Secondary problem Impacts on community Solution Pros / Cons of Solution Final Solution Bibliography Introduction At a seminar placed by the city government‚ a police chief brought up the discussion about a problem he was dealing with at his department. He was strongly having issues with motivating his police officers to correctly
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Organizational Behavior Paper Antonia Haywood MGT/321 May 9‚ 2015 Tabita Maureira-Olivera Organizational Behavior Paper Organizational behavior is made up of many different components. The main components are broken down into three levels; the individual‚ the group and the organization as a whole. Each component is important in its own way especially for managers. The purpose of this paper is to explain the main components of organizational behavior‚ discuss how these components relate to a preschool
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Organizational Behavior Darleen Cervera‚ David Spann‚ Virginia Waugaman‚ William Anderson MMPBL 502 August 16‚ 2010 Thomas A Graham Organizational Behavior Kudler Fine Foods is a chain of upscale epicurean food shops located in San Diego‚ California. It was founded in 1998 by Kathy Kudler in response to her personal frustrations about the lack of a convenient‚ one-stop shop for gourmet cooks. The first store opened in La Jolla and was greeted with immediate success. Since then Kudler
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