Case Study Report for Cisco system‚ Inc. Implementing ERP Team Members: Nick Qiao‚ Ginger Yang‚ Cynthia Lai‚ Wellington Chou BACKGROUND * Cisco Company Cisco was set up in 1984 and developed into one of the top companies in the world. Its main business was related to the network which remained in IT industry. In this industry‚ the competition was fierce. Cisco faced competition from rivals such as 3Com‚ Nortel‚ Lucent etc. To strengthen its market position‚ Cisco integrated the strong spirit
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Table of Contents Introduction 2 ERP Implementation Process 3 Implementation Obstacles 8 Implementation Success Level Analysis 9 Suggestions for Improvement 10 Conclusion 10 References 12 Appendix 14 Introduction To be successful in today’s competitive and continuous evolving information technology (IT) market companies must be able to utilise their skills‚ information and knowledge to the highest efficiency level possible. Utilisation of and control
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Cisco Systems‚ Inc.: Implementing ERP - Himabindu Donga At the start of the case‚ Cisco’s information systems are failing‚ yet no one steps forward to lead the effort to replace them. Why is this? Why were no managers eager to take on this project? The managers at Cisco were apprehensive about the risk involved in converting the existing legacy systems with ERP systems. They were worried because they thought that the implementation of ERP systems would turn out to be a “mega project†consuming
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1. Cisco suffered from inertia when an attempt was made to engage business management in selecting software for their individual areas‚ and/or agreeing to participate in the ERP implementation project. List and explain reasons why management would hesitate to become engaged in the IT process/project. Below are reasons Cisco hesitated to take on an ERP project: a) Fear of decentralization b) Fear of “mega-projects” that ERP implementation often becomes c) Disruption to the business d) Need for
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Cisco Systems‚ Inc.: Implementing ERP Introduction Cisco Systems Inc. was founded in 1984 by two of Stanford University’s computer scientists. In 1990‚ a matter of just six years from the start-up date‚ Cisco became publically traded. With the massive growth of Internet Technologies‚ demand for Cisco products increased dramatically‚ resulting in Cisco dominating the marketplace. The contributing factor to Cisco’s dominating presence in the market is due to the company’s primary product‚ the “router”
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Harvard Business Case Analysis Cisco Systems‚ Inc.: Implementing ERP Management Information Systems 2014 SU – 18531 - MGMT 6352 Christine Nada July 30‚ 2014 Table of Contents Executive Summary………………………………………………………………….. 3 Case Synopsis………………………………………………………………………... 4 Strategy Analysis…………………………………………………………………….. 5 Problems in Business Processes and Operations…………………………………….. 6 Firm Based Value Chain Model……………………………………………………... 7 Model Application…………………………………………………………………… 7 Implementation
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Cisco Systems‚ Inc.: Implementing ERP Case Summary This case describes the deliberations‚ process‚ problems‚ solutions and outcome of Cisco Systems’ implementation of an Enterprise Resource Planning (ERP) system. In 1993‚ Pete Solvik‚ Cisco Systems CIO‚ was convinced that the company needed to move away from its UNIX-based software package in order to prepare the company for growth. Initially‚ he was inclined not to consider an ERP implementation‚ concerned about the overall costs and scope
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Pete Solvik made a very good decision to upgrade the existing information system by implementing ERP when the company encountered a major shutdown for two days. One reason the project became successful was because of internal recruiting. The team consisted of the best business people. The company just did not rely on IT department‚ instead IT and business people worked together to meet the core objectives. The estimated costs and time to complete to the project matched closely with the initial
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Personal Assignment 3 Case Study Cisco Systems‚ Inc: Implementing ERP Case: Cisco Systems‚ Inc. Implementing ERP‚ 9-699-022 Reading: Thomas H. Davenport‚ “Putting the Enterprise into the Enterprise System‚” Harvard Business Review (July-August 1998): Reprint 98401 Putting the Enterprise into the Enterprise System by Thomas H. Davenport Enterprise systems appear to be a dream come true. These commercial software packages promise the seamless integration of all the information flowing through
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Cisco ERP implementation Cisco Systems Cases Cisco Systems is one the most important successful cases on an ERP implement with the internet and since then it has added substantial CRM capabilities for customer service and an extensive portal for internal and customer-oriented knowledge management. Even with its lead‚ the company never rests: It recently went through another round of reengineering key processes to make better use of available technology. Cisco the company
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