CIS 5620 Dr. Hendricks August 28‚ 2012 CASE STUDY: UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY QUESTIONS: 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs | Processing | Outputs | Smart Label created and attached to package (customer inputs various types of data) | Information from label about the sender‚ the destination‚ and delivery date is transmitted to UPS computer center | Package information is read by computer and sent to the distribution
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MANAGEMENT INFORMATION SYSTEM CASE STUDY 1 Valery Alyssa Rosete-Lao Dr. Milani Austria MBA 12-613377 Professor I. TITLE: UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY II. BRIEF INTRODUCTION CASE SUMMARY UPS has created its own information system with Delivery Information Acquisition Device (DIAD) and Web-based Post-Sales Order Management System (OMS) globally by using developed information technology. These special systems help the company to reduce the cost of transaction
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1. How could a business use information technology to increase switching costs and lock in its customers and suppliers? Use business examples to support your answers. In today’s fast paced and digital world‚ it’s imperative for any company to embrace the information technology in their strategic management. In fact‚ considering IT’s role to increase switching cost and lock in customers and suppliers‚ it can be said that IT’s features of offering regular updates‚ diverse digital functionalities coupled
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He explained to me some of the major problems that he encountered when dealing with business in India and Ukraine. Also some key things he learned when doing business abroad‚ and lastly the importance of hiring consultants. According to all that information‚ I have decided to investigate on how to identify and recruit talents in Ukraine. To drive optimal levels of success‚ business leaders need engaged‚ high-performing employees. The key to inciting a workforce to greatness is to align your talent
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The Reform of Health Information Technology Since the creation of electronic health records (EHRs) majority of the health care industry has struggled with its implementation. Despite the fact that we live in an age of cutting-edge technology still to this day countless medical agencies are unable to communicate efficiently. The road to achieving electronic health records for everyone is still light years away. It is still impossible to tell how many hospitals and clinics use EHR systems. This
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Case Study Questions 1. What are UPS "Smart Labels?" What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these‚ a UPS Smart Label provides you with the following: Increased reliability‚ since the barcode contains data imported directly from your system
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CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the
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Case Study #3: Agnes Gibbons was admitted through the hospital ’s emergency department with congestive heart failure. During her admission she was asked to verbally acknowledge whether her demographic data were correct. Ms. Gibbons did so. Extensive diagnostic tests were done‚ including radiology studies. It was later discovered that all of Ms. Gibbon ’s information had been entered into another client ’s file. How would you correct this situation? What departments‚ or other agencies‚ would
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Information Technology (I.T) Table Of Content 1. ABSTRACT..................................................... 3 2. INTRODUCTION............................................ 4 3. CURRENT SCENARIO................................... 7 4. FUNCTIONALITY.......................................... 14 5. ADVANTAGES & DISADVANTAGES......... 15 6. IMPACT OF TECHNOLOGY.......................... 17 7. CONCLUSION...............................................
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Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the consolidation of orders for efficient final delivery of packages. Outputs: The outputs include pickup and delivery
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