and Customer Loyalty Loyalty is the direct result of customer satisfaction which is greatly influenced by value of services provided to the Customer. It is believed that with the Customer Loyalty‚ the company can achieve profitability and continuous growth. According to an article “Zero Defections: Quality Comes to Services”‚ it indicated that a 5% increase in customer loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss how MTR gain customer loyalty as ultimate
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division | subject: | RE: downsizing program | | | I appreciate the personal time and effort you have spent in thinking about the deep across-the-board-reduction. You have my support in the efforts of controlling costs to gain back investor confidence and bring the company back to becoming a sound investment. However‚ I do not wish to give my support blindly and so I have a few other ideas that you might have overlooked that I hope you would consider. Also‚ downsizing may be required to an extent
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1. The Future of Corporate Social Responsibility in the Philippines – What can be expected and what are the trends that would shape CSR in our country for the next ten years. Due to the slow growth of the Philippine economy‚ Corporate Social Responsibility was being implemented and practiced by the corporations. It is based on the Philanthropic stage or what we call “kawang gawa”. Philippine CSR practices are generally manifested through donations or gratuitous activities and the public views
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Employee Morale After Downsizing Downsizing has become a significant idea in today ’s economy and maintaining the trust of employees when something like this takes place has also become very serious business (Brockner‚ Konovsky‚ Cooper-Schneider‚ Folger‚ Martin‚ & Bies‚ 1994). The question is not whether a company should downsize their employees but how to do the downsizing properly so that as few employees as possible are injured (Brockner‚ Konovsky‚ Cooper-Schneider‚ Folger‚ Martin‚ & Bies
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of "good corporate residents" can appear like an idea that is totally gone from our everyday realities. Indeed‚ uber organizations can have volunteer projects or arms that attention on huge picture issues‚ yet that appears to be so highbrow. On the off chance that is the manner by which you think‚ at that point investigate Target. While numerous customers may consider it simply one more box retailer‚ Target is something other than a place to purchase tires and drain‚ they are a prime case of corporate
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Employee Loyalty will help company’s leader be able to structure a business in which employees contribute most to its development. In this research‚ the four questions will be focused are: 1. What is the Company culture? 2. What is the employee loyalty? 3. Will the innovation in Company Culture results in better Employee Loyalty? 4. What are the implications of the study in Vietnam? Result of this research showed “There is a Positive Correlation between Company Culture and Employee Loyalty” is drawn
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and retrofit facilities to accommodate their tenants’ newest recruiting tool. Tenants want to recreate their office space so that it’s more than just a place to work. In fact‚ they want to build an environment where individuals are immersed in the corporate culture and can interact with the company and fellow employees on a variety of levels. As a world leader in mobile phone technology‚ Nokia was faced with a daunting task when the company decided to significantly expand its New England operations
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Loyalty Essay Loyalty is a complicated concept‚ which can be interpreted in many points of views. It is related to many other terms such as love‚ friendships‚ family relationships and many others. Loyalty is most of the time the basis of these other concepts. Without the presence of loyalty a strong relativity can never be built. Other than emotional relations‚ loyalty is valid for many other areas‚ as well. Many people know devotion as a synonym for loyalty‚ but it is certain that loyalty can
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Corporate Executive Criminal Conviction Corey Elliott‚ Jordan Graves‚ Gwendolyn Hall‚ Monica James‚ Mitchell Stonebarger ETH 321 June 29‚ 2015 John Pierce Introduction In this paper‚ we will be discussing the food safety enforcement through criminal prosecution. We will also cover the threat within the food safety industry discussing and reviewing the following: the unethical conduct of the food safety industry. The crime committed in the food safety enforcement industry. Also how the food industry
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ASSIGNMENT NO.1 Subject: CORPORATE GOVERNANCE Topic: Business Ethics scenario Case Study Date: 7th March 2011 Submitted by: Miss. Janhavi R Joshi Submitted to: Professor Mrs. Monica Khanna 1. Receiving a Holiday Gift: A supplier sends a basket of expensive foodstuffs to your home at Christmas with a card: "We hope you and your family enjoy the ’goodies.’". What action(s) might you want to take? Answer: Ethical dilemma: There are two reasons for such generosity from the Supplier
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