KM tigers ICICI Bank has grown six-fold since its KM strategy was established in 2000‚ making it the second biggest in India today. But that strategy has been robust enough to grow with it. Central to ICICI Bank’s success has been its flexible‚ innovative methods‚ and a plethora of KM tools that were cannily marketed to staff from the very start. By Deepa Prabhu ICICI was founded in the mid-1950s at the behest of the World Bank‚ the Indian government and various ‘captains of industry’ in
Premium Knowledge management
change that took place in Kwangju bank in Korea‚ and how this has impacted their business. The goal of competing in the global market In 1989‚ Kwangju bank had been losing money‚ partly due to foreign exchange fraud‚ possibly partly due to computer problems (Kang‚ para.1). As a response to the problems that the bank was experiencing‚ the board of directors brought in a new chairman‚ Mr. Song Byungsoon. One of his objectives for the new business of the bank was to be able to compete in the
Premium Business process reengineering Computer Operating system
Rogers and Blythe‚ months later Rogers and Blythe got a loan from Charter Bank of Gainesville. In order for Rogers and Blythe to secure the loan they got from Charter Bank‚ they supposed to transfer the promissory note from Holly Hill‚ which made Rogers and Blythe defaulted on the loan. As a result of Charter Bank sued in order to get back on the Holly Hill’s promissory note. The mortgage in the note is nonnegotiable. Charter Bank doesn’t have a negotiable contract because the initial contract from Holly
Premium Promissory note Debt Bond
Problem Statement How far should commerce bank take differentiating the service experience in order to stay ahead of it competitors while still maintaining their strategy of competing on service‚ not price? Case Report Service Profit Chain When analyzing Commerce Bank‚ delivering exceptional customer service was the factor that stood out the most. The company has put a large amount of its investment into its employees and providing a unique experience‚ or retailtainment‚ for its customers. Along
Premium Customer service Customer Good
OPERATIONS OF BANK AGENCY IN KENYA- EQUITY BANK AND BANK AGENTS IN NAIROBI WEST by MUNGA‚ DOROTHY WAMBAIRE 056157 A Management Research Project Proposal submitted in partial fulfillment of the requirements for the degree of Bachelor of Commerce Strathmore University 2013 Declaration This is to certify that this research proposal is my original work and that it has not been presented or submitted for a degree award in any other institution of higher learning. Information from other sources
Premium Bank
just some of the problems that arise when a company tries to figure out how to handle their legacy systems. Jay Dvivedi came across some of these problems when he was charged with overhauling the IT infrastructure of the newly conceived Shinsei Bank. Dvivedi quickly realized that the old legacy systems were almost entirely useless to the new business model Shinsei was attempting to implement. However‚ legacy systems are not so easily discarded. He had to ask himself questions such as how will
Premium Microsoft Windows Old One Internet
What is the mission of the organization ? To help end hunger in Eastern Massachusetts If it is a Nutrition/Food Program (i.e. Food Bank)‚ what need does it fulfill or address ? To provide healthy food choice to those seeking food assistance. Also to measure to nutrient quality of our inventory‚ provide nutrition education‚ and communicate of good nutrition to our donors and member agencies Who provides the organizations funding and/or operational resources ? They acquire food in many
Premium Malnutrition Nutrition Investment
Bank Profile Established in 1994‚ ICICI Bank is today the second largest bank in India and among the top 150 in the world. In less than a decade‚ the bank has become a universal bank offering a well diversified portfolio of financial services. It currently has assets of over US$ 79 billion and a market capitalization of US$ 9 billion and services over 14 million customers through a network of about 950 branches‚ 3300 ATM’s and a 3200 seat call center (as of 2007). The hallmark of this exponential
Premium Bank
Beirut Arab University Faculty of Commerce &Business Administration Measuring Service Quality In Commercial Banks: An Empirical Study This is to certify that I have examined this copy of MBA project and have found that it is complete and satisfactory in all aspects‚ and that any all revisions required by the Final Examining Jury have been made. Prepared By: Malak Commite Members: Supervisor : Approved : ____________________ Examiner : Approved :_____________________ Examiner
Premium Bank
only if it has three legs The triple bottom line (abbreviated as "TBL" or "3BL"‚ and also known as "people‚ planet‚ profit" or "the three pillars”) captures an expanded spectrum of values and criteria for measuring organizational (and societal) success: economic‚ ecological and socia"People‚ planet and profit" succinctly describes the triple bottom lines and the goal of sustainability. "People" refer to employees‚ shareholders‚ customers‚ suppliers‚ workers‚ team who pertains to fair and beneficial
Premium Sustainability Triple bottom line