EXCELLENCE IN CLINICAL GOVERNANCE: FRAMEWOK FOR INTEGRATING QUALITY‚ SAFETY AND RISK MANAGEMENT PEMANTAPAN PROGRAM PERUBATAN KKM 6hb -8hb APRIL 2010 KLANA RESORT SERAMBAN Dr Kalsom Maskon Public Health Physician Deputy Director Quality in Medical Care Medical Development Division Ministry of Health Malaysia Outline of presentation Definition Background Essential elements of clinical governance Core process of clinical governance Outcomes Conclusion Purpose Adoption of Clinical
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Case study Questions (solved) By Mohammad Ali Janvri (Reg. No. 1011145) The carter cleaning company: the high performance work system 1. Would you recommend that the company expand their quality program? If so‚ specifically what form should it take? Answer: Meeting with the employees directly is a good way to get the accurate feedback from them in order to increase the involvement of the employees in an organization. There can be many opportunities for the Carter company for improving
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Question #1 Make a list of five specific HR problems you think Carter Cleaning will have to grapple with Answer: Carter Cleaning center will have the following main problems to grapple with if they do not experience the proper management and HR practices in their Cleaning center 1. Carter Cleaning center business has increased from two stores to six stores which have created a need of having skilled workers‚ so Carter Cleaning center will have to devise a system of Selecting‚ Hiring‚ Training
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Chapter 3: Strategic HRM and the HR ScorecardContinuing Case: The carter cleaning company: the high performance work system1.Would you recommend that the company expand its quality program? If so‚specifically what form should it take?Ans: Most students will agree that there are opportunities to expand the quality program.The employee meeting approach is a good start in terms of utilizing high involvementorganizational practices. There are opportunities to maximize the overall quality of their human
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Carter Cleaning Chapter 5 and 6 Chapter 5 1. * Conduct exit interviews to employees leaving to see why they are leaving and what they believe the company can do to improve. * Hire more qualified employees. For example make it mandatory to have a high school degree for certain positions. If an employee has more education‚ they shouldn’t need as much time for training. * Provide necessary training. Training is key in keeping employees around. In an employee has no idea what they
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Chapter 3: Strategic HRM and the HR Scorecard Continuing Case: The carter cleaning company: the high performance work system 1. Would you recommend that the company expand its quality program? If so‚ specifically what form should it take? Ans: Most students will agree that there are opportunities to expand the quality program. The employee meeting approach is a good start in terms of utilizing high involvement organizational practices. There are opportunities to maximize the overall quality
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Forbeck 10/3/13 Carter Cleaning Company Case #2 Questions 1) First‚ how would you recommend we go about reducing the turnover in our stores? Turnover is a problem that is likely to be present in any low payed‚ low skilled job. Carter Cleaning can directly effect this turnover rate in a positive way through some guidance. Some great incentive for people to stay with a business is by providing opportunities for advancement. This could be practiced by Carter Cleaning by offering management
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The Carter case assignment Chapter 1 1) Make a list of five specific HR problems you think carter cleaning will have to grapple with 1) Recruitment and selection of new employees as they are expanding. 2) Training and development of the new recruited employees. 3) Appraisal of their performance 4) Compensating the new employees 5) Benefits 2) What would you do first if you were Jennifer? First I would hire a consultant in order to start the business expansion in a proper way I
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: Philip Class : Belgium Subject : Human Resources Management Character : - Jack Carter Jennifer Carter Customer Employee Facts : - Jennifer Carter graduated from state university in June 2003 Jack Carter opened his first Laundromat in 1990 and his second in 1992 Jack had decided by 1996 to expand the services in each of his stores to include the dry cleaning and pressing of clothes. Each store has its own on- site manager and‚ on average ‚ about seven employees
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Honesty Testing Case Dressler‚ G. (2008) Honesty Testing at Carter Cleaning Company Jennifer Carter‚ president of the Carter Cleaning Centers‚ and her father have what the latter describes as an easy but hard job when it comes to screening job applicants. It is easy because for two important jobs – the people who actually do the pressing and those who do the cleaning-spotting – the applicants are easily screened with about 20 minutes of on-the-job testing. As with typists‚ as Jennifer points
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