Video Case: JIT at Arnold Palmer Hospital 1. Read the case that follows. 2. View the video tour of Arnold Palmer Hospital that addresses this issue. (http://media.pearsoncmg.com/ph/bp/bp_heizer_opsmgmt_8/chapter_content/video_clips/vidclips16_03.html) 3. If you wish to have further background‚ reread the material in this chapter of the text. 4. Answer the questions about the case‚ and if your instructor wishes‚ email them to him or her. Orlando’s Arnold Palmer Hospital‚ founded in
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Capacity Planning Based on time horizon or duration it is viewed in three (i) Long-range Capacity Planning Time horizon is of more than one or two years. It is carried for productive resources which a long time. Long-range capacity planning requires participation and approval of top management personnel. (ii) Intermediate-range Capacity Planning It has a time horizon for 6 to 18 months. It may be varied by such alternative such as hiring off or laying off labour‚ purchasing or making new tools
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“Shouldice Hospital‚ the house that hernias built‚ is a converted country estate which gives the hospital a ‘country club’ appeal.” A quote from American Medical News Shouldice Hospital in Canada is widely known for one thing – hernia repair! In fact‚ that is the only operation it performs‚ and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7‚000 operations annually. Last year‚ they had a record year and performed nearly 7‚500 operations
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Section 2 PROCESSES 3. Strategic Capacity Management 4. Manufacturing Processes 5. Services Processes 6. Six-Sigma Quality PROCESSES The second section of Operations and Supply Management: The Core is centered on the design and analysis of business processes. Maybe becoming an efficiency expert is not your dream‚ but it is important to learn the fundamentals. Have you ever wondered why you always have to wait in line at one store but another one seems to be on top of the crowds? The key to
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Chapter 12: Capacity Planning Question #1: Why are facilities decisions often made by top management? What is the role in these decisions of operations‚ marketing‚ finance‚ accounting‚ engineering‚ and human resources? “Facilities decisions often made up by the top management and the chief executive‚ and the board of directors because these decisions are strategic in nature‚ they require the input of all functional areas in the firm.” It is longest-term planning decision that contains all the important
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Situational Analysis and Problem Definition: The Shouldice Hospital in Ontario‚ Canada is a pioneer in the field of treating patients suffering from external abdominal hernias. With its current capacity‚ it can treat up to 6850 patients annually. The patients are treated using the Shouldice Method‚ and on an average each patient has to spend about four days in the hospital recuperating. The USP of the Shouldice Hospital is it’s distinct surgical procedure. The speedy ambulation coupled with it’s
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3/26/2013 Shouldice Hospital Limited (Abridged) Summary of case discussion Indicators of success • Profits – Revenue = 7600 * (320*4 + 650 + 300*20%) = $15 mil. – Costs = $8.5 mil for hospital + $3.5 for clinic $ $ – Profits = $3 mil • Word‐of‐mouth advertising – Afraid of advertising for fear of generating too much demand • Backlog of demand – Currently 2400‚ growing at 100 / 6 mo. • High percentage of doctors as patients • L Low recurrence – 0.8% vs. 10% at other hospitals • Patients reunions
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Solution for Q1: Shouldice hospital is a leader in treating patients who suffer from Hernia. Shouldice achieved outstanding performance and reputation through its distinguished services to customers in terms of cost‚ quality‚ delivery and flexibility Cost: At Shouldice‚ Operating cost is not the only cost factor that attract customers. Besides‚ typical operation cost (including the patients stay at hospital) ranges from only $954 to $1029 compared to a total of $2‚000 to $4‚000 elsewhere. Even
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Institute of Management Technology Nagpur Supply Chain Management Term paper ON Capacity Requirement Planning Submitted to: Submitted by: Dr. Anwar Ali Section-B2C
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MEMO To: Alan O’Dell – Hospital Administrator Date: 18 September 2013 Subject: Sustainable Growth Strategy As consultants for Shouldice Hospital Limited‚ we see that the major problems confronting the hospital are capacity management while maintaining quality‚ technique being copied by other doctors and succession planning. Although the hospital has good reputation and quality service‚ it is not able to service customers due to lack of capacity as well as conflicts among doctors
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