friends‚ or colleagues”? The Net Promoter Score or NPS‚ which is derived from this question‚ employs three factors for measuring this metric: • Promoters: people who love your company or product and will recommend to others • Passives: people who are ok with your company or product but aren’t over enthusiastic • Detractors: do not like the company or product; will not do business with you To measure NPS‚ you simply subtract the detractors from the promoters. Companies can take their NPS
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the knowledge of any other party. Definition of promoter Section 4(1) of the Companies Act 1965 defined promoter is a person preparing prospectus. (not limited to this definition alone) According to Cockburn CJ in Twycross v Grant (1877)‚ a promoter is a “person who undertakes to form a company with reference to a given object and set it going and takes the necessary steps to accomplish the purpose”. (Company Law in Malaysia‚ pg42) A promoter may be a natural person for example when the sole
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groups of people‚ many of whom emigrated from many different countries. There were always people coming into the United States. However‚ from the 1870s through to the 1920s‚ a new wave of immigration took place‚ one that was explosive and history-altering. Immigrants came from all over the world in search of new jobs‚ lives‚ and opportunities; some came out of force‚ due to their poverty-stricken countries. Although they had made the journey‚ most immigrants had difficulty assimilating or being accepted
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Sphinx Asia News Letter 4th Quarter [Oct. 2010 – Dec. 2010] We are recommending five (5) stocks for immediate purchase to implement a portfolio sector and issue shift in equities that emphasizes the undervalued nature of some segments of the Chinese market as well as an oversold situation that has overly discounted short term corporate negatives. In addition‚ we are the beneficiaries of some highly regarded private research‚ that our clients have successfully relied upon in the past‚ to identify
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Organizational strategy can be defined by examining: the analysis of the strategy‚ the choice of strategies and the realization of strategies. The analysis of the strategy: the process begins with the definition of the mission and the long-term objectives of the company. Any choice has to predict its future evolution and continuously follow the undergoing of the process. The analysis of the strategy points out: what is or what should be the strategic position of the company towards the competing
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International business environment ‚it has to face a number of competitions ‚challenges ‚changing environmental trends and options .To deal with these issues ‚SIA pursue a number of management strategies while maintaining it’s key resources and secret of success. This report will analyse the Singapore Airline’s corporate strategy ‚business environment ‚key resources‚key success factors and issues facing by the company. Airline Business environment in Asia-Pacific According to Asia Pacific Aviation
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Business Ethics Minor Financial Markets Case 1 McEthics in Europe and Asia: should McDonald’s extend its response to ethical criticism in Europe? Introduction The “McEthics” case describes how Mc Donald’s‚ the fast food industry’s market leader‚ faces charges concerning growing health problems in Europe and Asia. 1) Set out the main criticisms that have been leveled at Mc Donald’s in Europe. To what extent are these criticisms likely to be replicated in Asia? What differences
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| 2013 | | | Net Promoter Scores By: Tamika Anthony Everest College | | Net Promoter Score The Net Promoter Score is calculated by taking the percentage of Promoter customers and subtract the percentage of Detractor customers. The following is an example of a net promoter score calculation. 21 customers responded to their satisfaction of Product X on a 0-to-10 point scale. The results were 9‚4‚7‚4‚2‚0‚10‚9‚3‚6‚8‚7‚3‚9
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Page 1 Analysis of transcriptional regulation of the arabinose operon promoter using expression from a green fluorescent protein encoding reporter gene + + KIRA FERNANDEZ ‚ CLAIRE MARKEY * ‚ JESSE PIERATTI + Department of Biological Sciences ‚ and Department of Nutrition and Dietetics*‚ Messiah College‚ Mechanicsburg‚ PA 17055 Page 2 ABSTRACT This study investigates gene regulation and how environmental arabinose and/or glucose can interact with geno
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Business values and ethics in Asia: a problem for international companies? Name of the author: Dan Wu Student number: 7079393 Introduction After the 1997–99 Asian financial crisis revealed the rot in many Asian companies‚ ‘allegations of nepotism‚ corruption‚ crony capitalism‚ and collusion have been frequently referred to contribute to the downfall of Asian governments in Japan‚ Thailand‚ and Indonesia’ (Ang and Leong‚ 2000). Before many U.S. and European companies start doing business in
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