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A CRITIQUE on Reengineering Work: Don’t Automate, Obliterate by Michael Hammer Harvard Business Review July-August 1990 Summary Hammer emphasises the futility of using Information Technology to mechanise the existing processes. He believes in necessity for breaking away from the outdated rules and fundamental assumption that underlie operations to keep up with the quickly changing, growing competitiveness. To achieve this, companies should use the power of modern Information...
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Open Document“Business Process Reengineering is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed.” Hammer, Champy (1993) As per the basic principle of BPR; a BRP Consultant should have extensive knowledge and experience about the business for which BPR is being performed which is not true in my case as my understandings of an Enrollment and Module Reservation...
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Open DocumentAssignment 2: Lahari Edulla Chapter 2 Question #1 response: 2. How could a business use information technology to increase switching costs and lock in its customers and suppliers? Use business examples to support your answers. Answer Interest in information technology permits a business to lock its customers and suppliers and in addition different contenders by building profitable and advantageous new business association with them. Such relationship dissuades the gatherings from forsaking...
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Open DocumentCase study: Business Process Reengineering General Motors Corporation “General Motors is one of three leading automotive manufacturing companies in the United States. Based in Michigan in 1903 by Henry ford and grew to reach revenue of $150 billion and more than 370,000 employees by 1996. In the 1970's, the automobile market for the major auto makers - General Motors (GM), Ford, and Chrysler- was crunched by competition from foreign manufactures such as Toyota and Honda. In 1999, Ford acquired...
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Open DocumentReengineering the Corporation: A Manifesto for Business Revolution The novel, “Reengineering the Corporation: A Manifesto for Business Revolution” is a very enlightening book, especially to a novice college undergrad like myself. The authors make the argument that traditional business organization is based on the specialization of tasks as laid out in Adam Smith's work, Wealth of Nations. Once initiated, the idea of division of labor did in fact increase productivity immensely. Division...
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Open Document1. Business process reengineering (BPR) is the fundamental analysis and redesign of workflow within and between enterprises. 2. Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality, service and speed. 3. BPR reached its heyday in the early 1990's when Michael Hammer and James Campy published their best-selling book, "Reengineering the Corporation". The...
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Open DocumentBusiness Process Reengineering Using Radical Change to Improve Organizational Performance Incremental change or radical rethink? © iStockphoto Stan runs a soft drinks company. His revenues, and his profits, have been steadily dropping for the past year. He studies his major cost centers, and he worries that he might have to "right size" the assembly line (in other words, lay off workers) to reduce costs. Currently, there are six stations that need human monitoring. The assembly line runs...
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Open DocumentBusiness Process Redesign or Reengineering Business Process Redesign (BPR) or Reengineering is "the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed" (Hammer and Champy, Reengineering). Since the BPR idea has surfaced it has been under constant ridicule by the popular press. They say it takes far too long, creates management headaches, fails 70% of the...
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Open DocumentRunning Head Reengineering the Corporation Reengineering the Corporation In the book “Reengineering the Corporation”, Hammer and Champy create a new frame of managerial relations and organizational bureaucracy. The authors address such important problems as impact of technology on business environment, new labor relations and organizational structures affected a modern corporation. The book consists of 13 chapters and an Epilogue discussing different problems and issue of modern organizational...
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Open DocumentINTRODUCTION The concept of Business Process Reengineering (BPR) is to rethink and breakdown existing business process. This allows a company to reduce cost and improve productivity through newer, more efficient process. It is important to remember however, though there are instances where these is necessary, BPR is not without its disadvantage. This makes it vital to weight your decision carefully. One of the most obvious adverse effects of a company’s decision to reengineer is lowered employee...
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