Case Study 4 - The Coca-Cola Company Struggles with Ethical Crises Case #11 January 5‚ 2014 1) The corporate role in any company builds the foundation of how a company succeeds and‚ also‚ how the public views them. Their organizational performance is based on how the company is run and what ethical structure they have in place. Their social responsibility runs parallel with their organizational performance. If a company is not successful within themselves they cannot be successful within
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I. INTRODUCTION Page 3 II. CRISIS HITS COKE Page 3 III. COCA COLA’S RESPONSE Page 4 IV. THE AFTER MATH Page 5 V. FINANCIAL CONSEQUENCES Page VI. PUBLIC CONSEQUENCES Page VII. WHAT WAS LEARNT Page IIX. IMPACT ON STAKEHOLDERS Page IX. DECIPHERING THE PR MESSAGE Page X. RECOMMENDATIONS FOR BETTER PR MANAGEMENT Page XI. BIBLIOGRAPHY I. INTRODUCTION The invention of coca-cola originally started as coca-wine by John Pemberton in 1885. After the
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The Coca-Cola Company Struggles with Ethical Crises Coca Cola has been a leading competitor in the beverage industry and has the world’s top leading soft drinks‚ including Coke‚ Diet Coke‚ Fanta and Sprite. It also sells other brands such as Powerade‚ Minute Maid and Dansani. Coca Cola has the largest distribution system in the world. This company has demonstrated a strong market orientation‚ making strategic decisions and taking actions to attract‚ satisfy and retain customers. With changes
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Question 1 & 2 were answered. The Coca-Cola Company Struggles with Ethical Crises- A Case Analysis The Coca-Cola Company Struggles with Ethical Crises- A Case Analysis Part I What role does corporate reputation play within organizational performance and social responsibility? Develop a list of factors or characteristics that different stakeholders may use in assessing corporate reputation. Are these factors consistent across stakeholders? Why or why not? Corporate reputation can be taken
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Module 2 The Coca-Cola Company Struggles with Ethical Crisis 1. What role does corporate reputation play within organizational performance and social responsibility? Develop a list of factors or characteristics that different stakeholders may use in assessing corporate reputation. Are these factors consistent across stakeholders? Why or why not? Having a good reputation is the most important factor for any business. A corporation can spend many decades building a good reputation with the
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understand that Coca Cola has faced several crises in the past. On February 2003‚ CSE (Center for Science and Environment)‚ an activist group in India has already brought the issue about Coca-Cola’s Kinsley Bottled water which was declared containing pesticides residues‚ six months before they brought up the same issue about Coca Cola. Since Coca Cola India remained silent about the first issue‚ the buzz was created and spread‚ made it even harder to maintain the situation. While in 1997‚ Coca Cola also had
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The Coca-Cola Company In 2006‚ The Coca-Cola Company adopted a new compensation plan for its Board of Directors. Its main point is that‚ the members of the Board get payed if the Company meets the performance goals it targeted. During a period of 3 years (mid-point of the Company´s performance strategy)‚ yearnings per share must raise at a compound rate of 8% a year. The plan foresees a flat fee of $175.000 in stock each year‚ with no extra payments. When the performance goal is met‚ at the end
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reputation. In Business Ethics‚ corporate reputation is defined as "one of an organization’s greatest intangible assets with tangible value"(Ferrell‚ 2011). This meaning that although sometimes a companies reputation may be unwritten‚ the value of it is obvious. There are many different factors that could be listed when discussing the characteristics stakeholders may use when determining the reputation of a company. Some factors that stakeholders may use are listed as follows: Strong Ethical Bearing-The
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The code of ethics of Coca-cola is systematic but it doesn’t apply to all countries fairly. They set up their own plants in developing country like India and brazil and they alleged the benefits of the production bring by Coca-Cola but ignore the issue behind which is the water wastage problem. Coca-Cola bottling operations have drastically reduced availability of water for irrigation purposes in countries like India and brazil. Even in the code of ethics of Coca-Cola has pointed out that helping
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Crisis Communications 2. How does Coca Cola handle crises? Discuss whether this global leader has succeeded in handling crises from headquarters in Atlanta with reference to both the Belgium school children case and to Dasani in the UK. You must access relevant media comment from the time in making your assessment. A crisis is “a major occurrence with a potentially negative outcome affecting an organization‚ company‚ or industry‚ as well as its publics‚ products‚ services‚ or good-name”; it is
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