This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find
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PROCESSES INVOLVES IN BUSINESS ADMINISTRATION Business Administration: Business administration and management is a popular career choice‚ especially in the United States and other capitalist countries where big business is so prevalent. Business managers typically carry a great deal of responsibility and may count among their duties anything from basic decision-making to training and employee relations. Typical training for corporate managers includes receiving an advanced degree referred
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Professionalism in banking is violated when ethical or legal fundamentals are breached or blatantly disregarded. Ethics is a strong code of morality‚ which for an occupation such as banking‚ plays an important role in the well being of individuals‚ businesses‚ national and international economies. Unethical conduct manifests itself in various ways‚ including insider abuse‚ fraudulent dealings; irregularity/inaccuracy in rendition of reports‚ these are problems bordering on business ethics as evident in the Nigerian
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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When I was a child‚ I had a group of friends‚ and I liked to be the leader. In addition‚ my friends used to select me as the leader of the team because of my skills. I used to select the game to play‚ and I liked to watch over my friends. Also‚ I used to practice volleyball‚ and I was the captain of the team. I always liked to be in control‚ directing and handling the team. I learned to be organized on an early age. I learned how to manage my time to go to school on time‚ to practice ballet‚ go to
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Unit 107- Make and receive telephone calls Understand how to make telephone calls 1.1- Describe the features of telephone systems and how to use them. On my own phone at work o have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so
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“Knowledge of the process that organisational buyers follow in making purchasing decisions is fundamental to responsive business marketing strategy.” INTRODUCTION In today’s globalised and forever changing world of business‚ different organisations around the world are finding it very difficult not only to compete but also to be managed efficiently and effectively by management. The world of business is very volatile and forever unpredictable and this is caused by changing and difficult forces
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are not as broad as the international market though and most companies are aiming at doing business globally. International Marketing International marketing is the promotion and sale of a company’s products to consumers in different countries. It is very complex and requires a huge amount of financial resources. Every country has its own laws on business and a company that aims at entering into business in another country must first know about them. Consumer tastes and preferences may also differ
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BUILDING General Security Administration Procedure 1. GENERAL SECURITY OF THE BUILDING The day to day management of a building not only concerns the efficient running of the premises for the enjoyment and use of the tenants; but also requires a high standard of security to ensure that a safe and comfortable living/working environment is provided. Full team work of all management staff is necessary‚ and any negligence or omission in carrying out any pre-set security procedures may render their work futile
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Business Administration MPEN-BA-13 2013-2014 Class : IB01 Teacher : Menno de Lind van Wijngaarden Case Study : 2‚ Kongstrup Machine Factory Date : 09-24-2013 Students: 1: Michiel Witting 2: Frederic Küpers 3: Cas Schoonderwoerd 1. List the challenges facing Kongstrup after the collapse of the alliance with MB. How could they have prepared better for the break-up? All distribution and sales activities were in complete ruins after the cancellation. They should
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