The Deepwater Horizon Oil Spill (aka BP Oil Spill) was one of the worst oil disasters in history. How much damage was done? How is BP making up for it? This is what we discovered: In the BP Oil Spill‚ more than 200 million gallons of crude oil was pumped into the Gulf of Mexico for a total of 87 days‚ making it the biggest oil spill in U.S. history. 16‚000 total miles of coastline have been affected‚ including the coasts of Texas‚ Louisiana‚ Mississippi‚ Alabama‚ and Florida. Even though the
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Petroleum is an oily‚ thick flammable liquid‚ a mixture of various solid‚ liquid and gaseous hydrocarbons. Hydrocarbons are molecules that comprise of Hydrogen and Carbon. Petroleum is the general term for "unprocessed" crude oil. It is present beneath the Earth’s surface (Lithosphere) and forms when trapped‚ decomposed dead organisms buried in the sedimentary rock‚ and are heated under the immense pressure of new sedimentary layers over time (fossil fuel). The heat and pressure distilled the organic
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This essay will first discuss why marketers delight their customers from those three aspects‚ and then give some examples to support this argument. According to Alexander (2012)‚ customer delight is one of the factors effect customers’ loyalties because it can affect a customer’s buying decision. Through surprised their customers such as offering discount‚ gift or particular experience marketers could improve customers’ loyalty. For example‚ the British branch of The Body Shop gives their customers
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From: Investment analysis team To: Potential Investor Subject: Investment Analysis of Stock Offerings of British Petroleum BP’s stock offering‚ which is part of the government’s decentralization plan‚ has come at a time when markets are still feeling the aftermath of what has been the biggest one day drop in history. This has caused detrimental effects on the market which is felt by most‚ if not all companies. What could have been an attractive offer has turned sour as BP’s stock price
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London Metropolitan University Turkish Airlines Marketing Plan (Portfolio) Summer/Winter 2010/11 UK By Nikola Georgiev Student ID: 07059973 CA3002C Aviation Commercial Planning and Marketing Tutor: Nicholas Coleman London Metropolitan University Table of Contents: 1. Introduction 2. Business Strategy 2.1. Airline Overview 2.2. Existing Market 2.3. Competitors Overview and Situation analysis 2.4. The Competitors 2.4.1. British Airways 2.4.2. Pegasus Airlines 2.4.3. Easyjet 2.4
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specialized in petroleum engineering. Therefore I submit my application for the position of MSc Degree in Petroleum Geoscience for Reservoir Development and Production‚ University of Manchester. I am confident that I have the technical qualifications to meet the course requirements as I strongly believe by completing this course will serve my goal of a career in Oil and Gas industry or involved in research oriented organization. I have completed a four years Degree of engineering in Petroleum at UTM and
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Phone: 123-456-7890 Fax: 123-456-7890 Email: mediaplanning@cocoadelights.com Web Site: http://www.cocoadelights.com Contact: Coco Jones Table of Contents Executive summary Business description Founded in 2000‚ Cocoa Delights is one of the youngest gourmet chocolate manufacturers in the industry. However we do not view our youth as a weakness‚ on the contrary‚ our youth is associated with our two most valued attributes: creativity and innovation. We dare to create the
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and customer delight. * To understand the effect of dissatisfied customer in HCL Infosystems Ltd Hyderabad. Contents Introduction: 4 Customer Satisfaction: 4 Factors effecting customer satisfaction: 5 Effect of Customer Satisfaction on Customer Loyalty and Retention: 6 Customer Delight: 8 Difference between Customer Satisfaction and Customer Delight: 8 Why Delighting Customer? 8 How to keep customer delight? 9 Importance of customer delight: 9 Customer delight curve: 9
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DOUBLES’ DELIGHTS Stacy smilingly approached the podium for her turn to speak at our annual tennis banquet. The team with families‚ and fans had gathered to celebrate the end of tennis season. After thanking her family‚ and the coaches‚ Stacy turned towards me‚ and with her voice quivering said‚ “You pulled me through.” There were tears in her eyes. “You were the best partner I could have‚ you lifted me up. I learnt to hold myself up. During the worst of times‚ you brought out the best in me. You
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you need to keep it flexible to be sure you rich you goals and invest the money wisely. II. Company’s Background: Turkish Airlines is a government company that was established on May 20‚ 1933 as Devlet Hava Yollari (DHY) (State Airlines Administration) and it is a department of Turkey’s Ministry of Defence. Its fleet have been made up of a
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