AT AIRTEL‚ BANGALORE. A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MBA DEGREE OF BANGALORE UNIVERSITY. Submitted By: Kirandeep Goraya Reg.No-05XQCM6027 UNDER THE GUIDENCE OF: DR.K.V.PRABHAKAR SENIOR PROFESSOR‚ MPBIM‚ BANGALORE M.P.BIRLA INSTITUTE OF MANAGEMENT ASSOCIATE BHARTIYA VIDYA BHAVAN. BANGALORE-560001 2005-2007 2 DECLARATION I hereby declare that the research work embodied in this dissertation entitled “Customer Service at AIRTEL‚ Bangalore"
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unit level and functional or department level of the firm b. Business Division: According to various products‚ divisions‚ markets‚ etc. c. Regional: Strategies devised as per regions‚ geographies‚ etc. Company Given: Bharti Airtel Major Sector: Telecom Industry Analysis: Telecom The Indian Telecommunications network is the third largest in the world and the second largest among the emerging economies of Asia. Today‚ it is the fastest growing market in the world. The telecommunication
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BSNL to revamp branding strategy {draw:rect} The move is in line with the industry trend where large integrated operators are offering all of its services under a single brand. {draw:rect} Thomas K Thomas New Delhi‚ Sept. 27 After Vodafone Essar‚ it is now the turn of State-owned Bharat Sanchar Nigam Ltd to undertake a major revamp of its branding strategy. The telecom major has decided to bring seven of its brands for various telecom services under a uniform identity. The
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PROJECT REPORT ON MARKETING STRATEGIES OF AIRTEL SUBMITTED UNDER PARTIAL FULFILLMENT OF THE REQUIREMENT FOR TRAINING SUPERVISOR: PROJECT ADVISOR: SUBMITTED BY: SESSION: ACKNOWLEDGEMENT I acknowledge the sincere assistance provided to me from several rather unexpected quarters during the course of execution of this study. It would be a mammoth task to place on record my gratitude to each and every one of them but a whole hearted attempt would be made nevertheless‚ least I be branded
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Brands and Branding Samsung in India: Brand Building through Customer Service Whirlpool’s Product Innovation and Brand Building Strategies in India: Re-creating the Lost Magic? This case is written to debate and discuss on the issue – In the presence of focused and determined competitors‚ even a wellknown and established player is capable of making all the possible incorrect strategic moves. Established in 1996‚ Whirlpool of India Ltd. (WIL) set out to capture the Indian market with its customer-centric
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Nour Selim 25-5066 Brand Identity Assignments 2014 Building a Successful Brand (points 6 – 7 slides) 6. Brands should create emotional triggers… to build costumer relationships. People are generally ruled by their emotions‚ a brand must be able to initiate ones emotion in order to build a more successful brand. Emotions that affect how people feel about your brand and their decision to purchase your branded products and services can be sometimes negative and positive‚ some of the most frequently
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Suphakrit Maneeprawat 5207640805 LIFE IN FAB LANE [pic] The term “Fashion Editor” reflects a scene of an office that extorts from the beauty and the elegant in the world of fashion. So‚ the image of the person who works in this career must be taciturn and must persist in their fabulous look all the times. A 28-year-old woman‚ Jongkol Tangpradit is the fashion editor of ELLE magazine Thailand‚ the career that most women would die for. Not only that‚ she also runs her very own clothing
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Branding: Country of origin vs Foreign branding (part 3 of the article) ... Country of origin stands for the country where a product is coming from. Countries over time have built up a profile/image on the global scale‚ which can manifest itself in either positive or negative perceptions (Warren‚ 2013) towards the country and its manufactured goods. Some countries are well known for their fine cuisine (e.g. Italian food) or favoured because of their high quality products with big reliability (German
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Short essay question 1. Brand power is your company’s ability to uniquely elevate itself above the rest in terms of its earned reputation built on attributes like quality‚ speed‚ luxury‚ pricing‚ and customer care. In short‚ it is nothing but the consumers’ perception about the product. It is the manner in which a specific brand is positioned in the market. Brand image conveys emotional value and not just a mental image. Brand image is nothing but an organization’s character. It is an accumulation
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AIRTEL Company profile of Airtel India’s largest and world’s third largest cellular service provider with more than 82 million subscribers –Bharti Airtel is a merger between Bharti Group and Airtel it’s a well know Ned brand in India as well as Asia . Owned by Mr. Sunil Bharti Mittal‚ Telecom giant Bharti Airtel is the flagship company of Bharti Enterprises. The Bharti Group has a diverse business portfolio and has created global brands in the telecommunication sector. Bharti has recently forayed
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