MINI PROJECT ON E-COMMERCE INTRODUCTION:- MEANING OF CONSUMER TO CONSUMER (C2C):- C2C e-commerce differs from a business-to-business model or a business-to-consumer model because consumers interact directly with each other. However‚ a business does operate the online platform on which C2C transactions take place. Buyers can shop for free‚ but sellers sometimes have to pay a fee to list their products. Consumers often play an active role in monitoring e-commerce sites for scams and other inappropriate
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“A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT WITH SPECIAL REFERENCE TO SUGUNA AUTOMOBILES‚ COIMBATORE” CHAPTER - 1 INTRODUCTION 1.1 ABOUT THE STUDY An organisation‚ whether a business or an industrial enterprise need customer for its survival and growth. The success and failure of an organization depends on its customers. So it is utmost duty of any organizational member to look after their customer’s needs and wants and make them satisfied with their product or service. It is ideal from any organizations
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Plot No. 7‚ Phase – II‚ Institutional Area‚ Vasant Kunj‚ New Delhi – 110 070 Phone: 26124090 / 26124091: Fax No. 26124092 E-mail: administration@srisim.org; Website: www.srisim.org. PROJECT ON CUSTOMER SERVICES PROVIDED BY BIG BAZAAR SUBMITTED TO SUBMITTED BY Prof. (Dr.) Deepak Dogra Satendra Kumar Roll No.:- 20080174 Section:- B
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nding on the area of living Anderson can be very peaceful at times‚ even quiet at times. Although‚ Anderson isn’t very violent‚ we do have multiple tragedies throughout the year that could be prevented. One major problem with Anderson is the fact that so many teens want to gang bang and act like gangsters because that’s what they see on Youtube or Tv. A lot of kids get robbed and/or shot because they want to sell Marijuana‚ or other drugs. Too many kids lack discipline and proper care‚ they want
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Journal of Retailing 85 (1‚ 2009) 31–41 Customer Experience Creation: Determinants‚ Dynamics and Management Strategies Peter C. Verhoef a‚∗ ‚ Katherine N. Lemon b ‚ A. Parasuraman c ‚ Anne Roggeveen d ‚ Michael Tsiros c ‚ Leonard A. Schlesinger d b a University of Groningen‚ Faculty of Economics and Business‚ P.O. Box 800‚ NL-9700 AV Groningen‚ The Netherlands Boston College‚ Carroll School of Management‚ Fulton Hall 510‚ 140 Commonwealth Avenue‚ Chestnut Hill‚ MA 02467 United States c University
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Laurie Halse Anderson is no stranger to the world of censorship and book banning; following the debut of her Printz Honor Award wining book‚ Speak. Some may argue that this book is considered explicit‚ but it is considered an awakening for the youth. The fact that the main character is around the adolescent age makes this book a little more relatable to teens. Overall‚ Speak encourages both teens and adults to speak up about their experiences and seek help if necessary. Through Speak‚ Anderson addresses
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In "Hands" by Sherwood Anderson‚ Anderson uses symbolic writing describing an incident with a former school teacher in Pennsylvania named Adolph Myers. Adolph was run out of town by townsmen in a misunderstanding with Mr. Myers’ relationship with his students. This symbolism continues into his later life after being run out of Pennsylvania into Winesburg as an old man that lives outside of town. The unknown reasoning for the nervousness‚ quick hands of Mr. Meyers which he is known as Wing Biddlebaum
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degree course: statistical specialisation for marketing databases. He is also a marketing consultant and statistician‚ member of the Association Francaise de Marketing and of the Societe Francaise de Statistiques. ¸ ´ ´ ¸ His research focuses on the customer relationship‚ particularly in relation to satisfaction‚ loyalty and retention. Abstract Complaint behaviour is a set of consumer dissatisfaction responses. It is an explicit expression of dissatisfaction‚ but dissatisfaction is only one determinant
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Remembering #9 I absolutely love how Laurie Halse Anderson is able to easily put herself into the mind-set of a teenager and write in a way that we are able to relate too. Melinda’s words and actions actually sound like something a teen would say or do. Too many times I have been forced to read a book that I am not able to relate to or make connection with in my own life. Contemporary literature‚ like Speak is a lot easier to for high school students to understand and apply. This is one of the many
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1.1 Origin of the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure
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