AM ET 2 Comments . CIO - So this article may come as something of a surprise‚ as I’m going to be beating the drums about social CRM again‚ this time for the service and support organization. Why? Social networks give you the quickest access to customers where they already are. Almost anybody you want to do business with is somewhere on Facebook or LinkedIn or product-review networks‚ at least in the United States. More importantly‚ these networks are the cauldron that brews the buzz about your
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Machines Think? Draft due: 2/25/13 Final draft due: 3/1/13 Introduction to Philosophy Section 05G Spring 2013 CO In the articles of Computing Machinery and Intelligence by Turing and Minds‚ Brains‚ and Programming by Searle‚ many different arguments are made for and against the claim‚ can machines think? Now just as they did in their articles‚ I will explain what I mean by machine and think. A machine is a mechanical object designed by human beings to assist us in our lives. And when I say think
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REPORT ON CUSTOMER SATISFACTION AND SERVICE ANALYSIS OF MANICKBAG TVS IN BELGAUM CITY” the study is undergone at Manickbag TVS. The project report focuses on customer satisfaction and post sale services‚ of Manickbag TVS motors. A two wheeler showroom in Belgaum city. EXECUTIVE SUMMARY Topic of the study: “A study report on customer satisfaction and service analysis of Manickbag TVS in Belgaum city” Need for study: To understand the satisfaction level of the customer regarding
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Research methods: Data analysis G Qualitative analysis of data Recording experiences and meanings Distinctions between quantitative and qualitative studies Reason and Rowan’s views Reicher and Potter’s St Paul’s riot study McAdams’ definition of psychobiography Weiskrantz’s study of DB Jourard’s cross-cultural studies Cumberbatch’s TV advertising study A bulimia sufferer’s diary G Interpretations of interviews‚ case studies‚ and observations Some of the problems involved in drawing
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Customer Service Questionnaire (step 5 of 6) Screening Questions | Instructions This questionnaire has been designed to help us to understand whether the role of customer assistant is right for you‚ as well as help you to understand more about what it might be like to work for Tesco. Based on actual experiences of Tesco customer assistants‚ each question describes a situation that you might find yourself in while at work. You should imagine yourself as a customer assistant in each situation
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1 Secondary data analysis: an introduction All data are the consequence of one person asking questions of someone else. (Jacob 1984: 43) This chapter introduces the field of secondary data analysis. It begins by considering what it is that we mean by secondary data analysis‚ before describing the type of data that might lend itself to secondary analysis and the ways in which the approach has developed as a research tool in social and educational research. The second part of the chapter considers
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Stock Exchange forecasting with Data Mining and Text Mining (Marketing and Sales Analysis) Full names : Fahed Yoseph TITLE : Senior software and Database Consultatnt (Founder of Info Technology System) E-mail: Yoseph@info-technology.net Date of submission: Sep 15th of 2013 CONTENTS PAGE Chapter 1 1. ABSTRACT 2 2. INTRODUCTION 3 2.1 The research problem. 4 2.2 The objectives of the proposal. 4 2.3 The Stock Market movement. 5 2.4 Research question(s). 6 2. Background 3. Problem
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Introduction to Data Mining Assignment 1 Ex1.1 what is data mining? (a) Is it another hype? Data mining is Knowledge extraction from data this need for data mining has arisen due to the wide availability of huge amounts of data and the imminent need for turning such data into useful information and knowledge. So‚ data mining definitely is not another hype it can be viewed as the result of the natural evolution of information technology. (b) Is it a simple transformation of technology developed
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trolley for Gatwick Express I felt the revenue job was more challenging and a way to be promoted in the company. I discussed my ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns
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An Analysis on Customer Care Strategy of Southwest Airline |Prepared by: |Name | |SN: |ID number | |Class: | | |To: |Your tutor
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