Be a Smart Customer According to an article which was published in USA Today in 2010‚ it reports that the United States is one of the fattest nations in the world and about two-thirds of people are overweight or obese. As we all know‚ consuming too much high-fat food is a cause of why people are obesity; fast food is one kind of it. Since some people believe that fast food restaurants sell high-fat food causes them obese‚ they choose to sue fast food restaurants instead of changing their dietary
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Customer satisfaction with online banking services 1 Customer satisfaction with online banking services M.Tayyeb Masood Waqar Ahmed Author‚ Faculty of Management Sciences Muhammad Ali Jinnah University‚ Pakistan Abstract The study seeks to discover‚ what will be the main factors in customer satisfaction of electronic banking services in Pakistan? This paper inspects and study the most important factors in e-banking services in the Pakistan and customer„s evaluation of the electronic
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It is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and
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the intent of obtaining an advantage in submitting an assignment or other work Declaration I certify that the attached work is entirely my own (or where submitted to meet the requirements of an approved group assignment is the work of the group)‚ except where work quoted or paraphrased is acknowledged in the text. I also certify that it has not been submitted for assessment in any other unit or course. I agree that Deakin University may make and retain copies of this work for the purposes of marking
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quality integrated management in small and medium size enterprises’’‚ International Journal of Quality & Reliability Kanji‚ G.K. (1996)‚ ``Implementation and pitfalls of total quality management’’‚ Total Quality Management‚ Vol Lee‚ G.L. and Oakes‚ I. (1995)‚ ``The `pros’ and `cons’ of total quality management for small firms in manufacturing: some experiences down the supply chain’’‚ Total Quality Management‚ Longenecker‚ C.O. and Scazzero‚ J.A. (1993)‚ ``Total quality management from theory to
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But a true meaning of friendship is totally different. A true friend is someone who is able to lend a hand when you’re in need. He is always there for you and has an open heart to listen to your problems. He deeply cares for you and is looking for your wellbeing He is honest to you and is able to stop you from making mistakes. There are so many other characteristics of a good friend but the most important characteristics that I look in friendship are a person’s willingness to help‚ a good listener
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satisfaction employee performance‚ if have than why and how it’s create. So for the support our argument‚ primary data were collected through a field survey using a questionnaire from three different-different countries employee‚ and chosen employee are from the Professionals services‚ marketing‚ social services‚ general administration and labor-workers from the six different-different industries as well. The analysis data revealed that there exists positive or negative correlation between job satisfaction
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Data Analysis The first question of the set of 15 questions was about the age limit of the respondents. We collected all data from the age group starting from 15years. Most of the respondents fall into the age limit of 16-25 years which is 54% of the total respondents. 18of the 50 respondents were 26-35 years of age which is 36%. [pic] [pic] Q1: your most preferable Schemes when you are Thinking about a savings account? This was the question that gives the critical information
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IT to establish a centralized customer service department to accept customer requests for maintenance during non-prime-time hours‚ for which Otis was earlier using a commercial answering service. Customers assessed the quality of the service offering based on Otis’ responsiveness to their calls‚ which also affected their perception of the Otis brand. The quality of the answering services was inconsistent and also they had no direct stake in responding to the customers’ requests as fast as possible
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Interpreting your data is a process that involves answering a series of questions about the research. We suggest the following steps: 1) Review and interpret the data "in-house" to develop preliminary findings‚ conclusions‚ and recommendations. 2) Review the data and your interpretation of it with an advisory group or technical committee. This group should involve local‚ regional‚ and state resource people who are familiar with monitoring and with your product. They can verify‚ add to‚ or
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