Int. J. Services‚ Economics and Management‚ Vol. X‚ No. Y‚ xxxx Service quality‚ image and loyalty towards Malaysian hotels Tat-Huei Cham* Faculty of Accountancy Management‚ Universiti Tunku Abdul Rahman‚ Bandar Sungai Long‚ 43000 Kajang‚ Selangor‚ Malaysia E-mail: jaysoncham@gmail.com *Corresponding author Yalini Easvaralingam Faculty of Business‚ Communications and Law‚ INTI International University‚ 71800 Putra Nilai‚ Negeri Sembilan‚ Malaysia E-mail: yalini.easvaralingam@newinti
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thoughts of himself in his head. He lives for his father‚ and his father lives for him. Together they are loyal to each other. Sometimes Elie thinks that he could just leave his father‚ but he knows that is not right. Elie Wiesel represents father-son loyalty‚ “A terrible thought crossed my mind: What if he had wanted to be rid of his father? He had felt his father growing weaker and‚ believing that the end was near‚ had thought by this separation to free himself of a burden that could diminish his
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Reference group moderates the relationship between self-image congurence and brand loyalty M2014420 Park Sunhee Professor Z.H.Bang Introduction For some time‚ social scientists have recognized group membership as a determinant of behavior.The fact that people act in accordance with a frame of reference produced by the groups to which they belong is a long-accepted and sound premise (Merton and Rossi 1949). People engage in consumption behavior
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Family loyalties is more important than social responsibilities Hello boys‚ girls‚ teachers and helpers I am here today to speak to you about how family loyalty is more important than social responsibilities. Family loyalty refers to the feelings of mutual obligation‚ commitment‚ and closeness that exist among family members for example parents‚ children‚ grandparents‚ grandchildren‚ siblings. Social responsibility is an ethical framework which suggests that an
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I. Introduction 1. Problem Statement A number of papers have discussed about the factors that influence a consumer’s brand loyalty‚ such as "An empirical model for brand loyalty measurement" (Punniyamoorthy‚ M and Prasanna Mohan Raj‚ 2007)‚ or “The relation between Brand Loyalty‚ Product Involvement and Information Search” (Ai Lin Lim‚ 1999). Although both of the researches mentioned above reached some conclusions about their topics‚ it is our initial assumption that these conclusions will be
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centuries apart‚ Beowulf and Lord of The Flies share a prevailing idea of loyalty. Beowulf‚ being king‚ is supported by his one loyal thane‚ Wiglaf. Ralph has his loyal friends‚ Piggy and Simon. The addition of a faithful companion by your side‚ means that you will never have to face hardships alone. They’ll never desert you in dangerous situations nor will they leave you for a more tempting offer. This sense of loyalty can be seen when Beowulf fights Grendel’s mother underwater. While he’s fighting
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A STUDY OF BRAND LOYALTY TOWARDS THE ORGANIZED RETAIL STORES Research Project Report Submitted to the Punjab Agricultural University in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION in MARKETING MANAGEMENT (Minor Subject: Economics) By Akhil Bhardwaj (L-2010-BS-01-MBA) Department of Business Management
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CASE STUDIES Innocent case study Strategies for building brand loyalty Reference Code: CSCM0132 Publication Date: August 2007 DATAMONITOR VIEW CATALYST Innocent is the leading smoothie maker in the UK‚ selling around a million fruit smoothies a week. The company has grown fast due to its successful marketing and brand positioning‚ which focuses on conveying product quality and personal connections to drive consumer loyalty to the brand. SUMMARY • Consumers have responded warmly to
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The Hong Kong Polytechnic University School of Hotel and Tourism Management HTM3129 Lodging Management Lecturer & Tutor: Dr. Deniz KUCUKUSTA Group Project Title: Effective Customer Relationship Management—Customer Loyalty Program Class Group: Thursday‚ SEM004 16:30—17:30 Group Member: Leung Mei Wun‚ May (10626919D) Ngan Ho Shan‚ Iris (10571756D) Poon Wing Lam‚ Yvonne (10627025D) Wan Wing Tung‚ Yuki (10542306D) Wu Kit Wing Ophelia (10504166D) Date of submission: Total no. of words: 2nd
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Love Friendship and Loyalty People deal with friendship‚ love‚ and loyalty every day. Friends see each other a lot‚ and if there friendship is not loyal they wont love each other anymore. This is exactly what occurs in William Shakespeares play Julia Ceaser. Friends turn into enemies and loyalty leads to death. Julia Ceaser‚ Friendship‚ Loyalty‚ and love are just three messages William Shakespeare tries to convey to his audience. The theme of friendship is one of the main themes in Julia Ceaser
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