CUSTOMER SATISFACTION AT BIG BAZAAR” CERTIFICATE GUIDE CERTIFICATE DECLARATION ACKNOWLEDGEMENT TABLE OF CONTENTS 1.INTRODUCTION 2.RESEARCH METHODOLOGY 3.REVIEW OF LITERATURE 4.PROFILE OF THE COMPANY 5.ANALYSIS AND INTERPRETATION OF DATA 6.SUMMARY OF FINDINGS‚ CONCLUSIONS AND RECOMMENDATIONS 7.BIBLIOGRAPHY 8.ANNEXURE CHAPTER 1 INTRODUCTION The word "Retail" originates from a French-Italian word. Retailer is someone who cuts
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Big Mac ’s supply chain success The seed of McDonald ’s success was sown in 1990 - six years before it started its actual operations. Sanjeev Bhar traces its supply chain management that played a vital role in its growth. About two decades ago‚ the QSR wouldn ’t have meant much to the Indian F&B segment. Today‚ the acronym has been seamlessly absorbed in the industry lingo. McDonald ’s‚ arguably‚ one of the first brands that left a strong imprint on the Indian QSR history‚ has much to do with this
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Page 1 of 2 Office : Future Value Retail Ltd.‚ Knowledge House‚ Shyam Nagar‚ Off Jogeshwari Vikhroli Link Road‚ Jogeshwari (E) ‚ Mumbai -400060 Vendor Address :Uckard Agency Bhaskar Complex‚ Tagor hill Road Morabadi‚ Ranchi-834008‚Jharkhand P.O. Number Date Label Vendor No. Currency Payment Terms Last date of Despatch VAT No./LST.NO CST No. INCO Terms VAT No/LST NO.. CST No. Reference :3503837927 :29.05.2011 : OTH :138298 :INR :Due in 10 days :04.06.2011 : 20770306391 : : DDP Delivered
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Product: Big Bazaar offers a wide range of products which range from apparels‚ food‚ farm products‚ furniture‚ child care‚ toys‚ etc of various brands like Levis‚ Allen Solly‚ Pepsi‚ Coca- Cola‚ HUL‚ ITC‚ P&G‚ LG‚ Samsung‚ Nokia‚ HP etc. Big Bazaar also promotes a number of in house brands like: DJ & C Tasty Treat Clean Mate Sensei Care Mate Koryo and 44 other brands. Pricing: The pricing objective at Big Bazaar is to get “Maximum Market Share”. Pricing at Big Bazaar is based on
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ORGANIZATION STUDY OF Big Bazaar‚ Palakkad Submitted in partial fulfillment of the requirements For the award of the Degree of MASTER OF BUSINESS ADMINISTRATION Of the Mahatma Gandhi University Submitted by Abdul Manas.M.M Regn No: 30227 2011-2013 Batch Under the guidance of Prof. BALAKRISHNAN
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A RESEARCH PROJECT REPORT ON “Consumer Perception toward Big Bazaar” SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION(MBA) (SESSION 2008-2010) UNDER THE SUPERVISION OF: SUBMITTED BY: Mrs. Ankita Sanwalia Tarun Garg Department of Mgt.
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Project Report on Consumer Satisfaction at Big Bazzar Table of Contents 1. INTRODUCTION TO RETAIL INDUSTRY ……………………………………………………….2 2. PROFILE OF BIG BAZZAR ………………………………………………………..4 3. SAMPLING ………………………………………………………5 4. QUESTIONNAIRE ………………………………………………………...6 5. FINDINGS AND SUGGESTIONS..…….…………………………………….41 6. RECCOMENDATIONS AND CONCLUSION ………………………………………………………………49 INTRODUCTION: RETAIL INDUSTRY
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data • Analyzing the data and identifying target customers • Developing CRM programs • Implementing CRM programs RESEARCH VAN HEUSEN BIG BAZAAR As observed in Big Bazaar‚ Choudhary Mall‚ the CRM system of Big Bazaar is divided into various segments: • Loyalty Cards • Mobility • Social Media • Customer Experience • Customer Monitoring • CPV Loyalty Cards Big Bazaar cobranded with ICICI to provide customers loyalty cards. Initially it offered three loyalty cards Silver Card‚ Gold Card and Shakti Card
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Catchment Analysis of Big Bazaar Saharanganj and River Side Mall store‚ Lucknow. Analyzing the in store customer feedback in respect of product availability. Identifying the action plan for improving customer foot fall. Thursday property Generation for SAHARAGANJ Mall‚ Lucknow. SCOPE OF THE STUDY A catchment area is the area and population from which a city or individual service attracts visitors or customers. So by doing catchment analysis Big Bazaar will come to know
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Question #2-Define the supply chains for the following products from the first source of raw materials to the first customer. A) Big Mac‚ B) Gasoline‚ C) Automobile repair‚ D) A Text book. Supply chain‚ its management‚ performance measures and improvement approaches. As an extension of the systems point of view‚ the system dynamics inherent in the supply chain are illustrated and the coordination in the supply chain is emphasized. Five areas where measurement of supply chain performance should be
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