CUSTOMERS’ SATISFACTION IN AFTER SALES SERVICE –CONSUMER DURABLE GOODS -A CASE STUDY OF AIR CONDITIONERS This study is about finding the factors affecting customer satisfaction‚ extent and level of prevalent after sales service in regard to consumer durable goods. For purpose of in depth study of the relevant issues one of such item “Air Conditioner” has been chosen keeping in view the latest craze‚ flooding of advertisement alluring the existing and potential customers. The study described
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Case 2.1: Blood for Sale (Shaw et al textbook‚ pp. 99-101) 1. Is Sol Levin running a business ‘just like any other business’‚ or is his company open to moral criticism? Defend your answer by appeal to moral principle. Ans: Sol Levin is running a business like any other business person in the world‚ which is to make a profit. However every person has an equal right to life which means equal access to medical benefits be it rich or poor. If a market in blood is developed‚ the ability to pay would
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Malaysian will benefit from a change from sales and services tax to GST. Every country has their rules and specific law to maintain or increase country’s income. In Malaysia‚ government has projected the current SST to GST which means to regenerate tax collection. GST can define as multi-stage tax for goods and services on domestic consumption. It also can be known as value added tax which is a type of consumption based on the tax charged to all taxable supply of goods. Those goods and services tax are
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Why effective copywriting service is needed for small businesses? In today’s competitive global world‚ doing business is not easy. Getting profit from your existing business is more difficult. Today’s customers are much updated; they always get connected to the global via internet. So‚ they have much awareness about the product. They can easily compare your offerings including price‚ quality and brand reputation to your competitors. So‚ customers make lots of analysis before buying a product. Copywriting
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Conversational Selling Top agents makes as much as 30% of their business from for sale by owners (FSBO). Anyone who wants to build a bigger and stronger business will prospect FSBOs since they are a constant and continuous source of business. Don’t let somebody talk you out of this great prospecting source‚ because FSBOs should be a key component in building your business. We have included a few steps in which we are outlining the conversational selling process. Contact Landvoice at 888-678-0905
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DEVELOPMENT OF A WEB-BASED SALES AND INVENTORY SYSTEM (SALES MODULE) OF H & N FUELS‚ ISABEL‚ LEYTE ROSALYN LONDRES BACALE ------------------------------------------------- ------------------------------------------------- 1/ A Software project manuscript presented as a partial fulfillment of the requirements for graduation with the degree of Bachelor of Science in Information Technology from the Visayas State University - Isabel‚ Leyte. It is prepared at the Department of Engineering
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report. Finally‚ I would like to thank Mr. Vu Tuong Phan‚ the branch manager of Damco’s office in Hanoi‚ Mr. Nguyen Tuy Anh‚ the Sales manager together with the staff here for enabling me to be an intern of Sales Department and observe their daily operations and for facilitating me while I was writing this report. Phạm Hương Liên Air freight forwarding service at Damco ii TABLE OF FIGURES Figure 1.1: Organizational structure of Damco ’s office in Hanoi ...........................
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and Management SAU in Nitra Nitra‚ May 17-18‚ 2006 THE SALES FORECASTING TECHNIQUES MARTINOVIC Jelena‚ (SCG) - DAMNJANOVIC Vesna‚ (SCG) ABSTRACT Many sales managers do not recognize that sales forecasting is their responsibility. In this paper we summarized techniques that manager used into two types: qualitative and quantitative techniques. We also discuss the use of computer software in sales forecasting in Serbia. KEY WORDS sales forecasting‚ quantitative and qualitative techniques INTRODUCTION
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prompted the development of self-service technologies. Self-service technologies (SSTs) are the technological interfaces that allow customers to co-produce the services to serve by their own. It has brought significant changes to service retailers as it has changed the way that how firms provide services to customers and how customers interact with firm. It enables customers perform entire services by themselves without direct assistance from employees and makes service transactions become more accurate
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Old-school selling is on the brink of extinction. Sales professionals must harness virtual and social tools to survive in today’s new sales world. TOC TABLE OF CONTENTS INTRODUCTION: Hunting vs. Hunted‚ by Scott Tapp‚ PGi......................................................................................................................... 3 CHAPTER 1: The New Era of the Cold Call‚ by Jonathan Farrington‚ Top Sales World.............................................................
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