dealers and customers ( increase sale( both can gain benefit Lexus summary; 1. High commission for our car 2. Pamper your dealers‚ and they will pamper your customers. 3. Positioning of this car is luxurious car 4. Mass marketing car cannot do it because the margin is not so large 3500/dealer‚ they cannot afford. 5. The high quality product( high price(high margin to dealer. Dealer happy to decorate their store and provide good service. 6. Loyalty from end user
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of expectations‚ the customer is dissatisfied. If the performance matches the customer is satisfied. If the performance exceeds the expectations the customer is highly satisfied. Customer satisfaction is a marketing tool and a definite value added benefit. According to Philip kotler- “Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance (or outcome) in relation to his experience. In today’s competitive
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National Service is a common name for mandatory government service programs usually military service and also known as conscription. Compulsory military service typically require all citizen‚ or all male citizens‚ to participate for a period of year or more in some countries‚ during youth. Usually‚ at some point between the age of 18 and their late twenties. The advantages of National Service is can helps in character building‚ helps to develop leadership skills‚ promote racial integration‚ and
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QUESTIONNAIRES A comparative study on customer satisfaction of after sale services provided by TVS and hero Honda workshop Dear Sir/Madam As a part of our course curriculam‚ I am conducting a study on the topic “A COMPARATIVE STUDY OF CUSTOMER SATISFACTION OF THE AFTER SALE SERVICE PROVIDED BY THE JOYSHREE INDIA PVT.LTD AND JAY BEE HONDA WORKSHOP IN GUWAHATI CITY”.You are requested to kindly extend your cooperation in filling this questionnaire which would enable me to attain the objectives
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NISSAN SALES & SERVICE WAY BPM case study user [Nissan] 22-Feb-12 Case Study: NISSAN SALES & SERVICE WAY Current Strategy: The PEST Analysis of Indian automobile industry clearly indicates the strategic importance of Indian automobile industry in the global arena. This is one market which can change fortunes for any automobile company including Nissan. Nissan realized this and decided to enter the market
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Jack Johnson was beginning to realize that retaining long-term customers was becoming a challenge. During a delivery run yesterday‚ driver Joe Stevens had noticed a competitor’s sales manager talking with the general manager of Saver Superstore‚ one of JBI’s largest customers. Then‚ that morning‚ Johnson’s sales manager‚ Marsha Ketchum‚ had mentioned that‚ during her visit with the same general manager on Wednesday‚ he was starting to make some noises about wanting to negotiate a lower price
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Qiao Road Shanghai 201206 Dear Mr. Peng Ye‚ Kelly Services is an international staffing agency that is helping many businesses around the world and could benefit your company as well. Your worldwide offices and diverse staffing needs make it difficult to find quality employees. We believe that Kelly Services can benefit your company in this manner. We are excited to share our data with you and to show you the many benefits Kelly Services can provide. With the high number of available positions
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| Sign Up Home Q&A Economics Sales And Customer Service Connect with Facebook See what questions your friends are asking today. Legacy account member? Sign in. Frequently Asked Alfred Marshall Average Total Cost Budget Deficit Business Economics Canadian Economy Consumer Price Index Consumer Spending Consumer Surplus Consumption Function Cost Benefit Analysis » More Demand Curve in Economics Open Slideshow
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business. Sales professionals must try their level best to satisfy customers for them to come back again to their organization. After sales service refer to various processes which make sure customers are satisfied with the products and services of the organization. The need and demand of the customers must be fulfilled for them to spread a positive word of mouth. In the current scenario‚ positive word of mouth plays an important role in promoting brands and products. After sales service make sure
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government doesn’t seem to give us a set answer. In Robert Greenwald’s “Iraq for Sale‚” he brings some of the things this money is being spent on into plain sight. Special interest groups stationed in Iraq include private contractors from TITAN‚ C.A.C.I‚ Halliburton‚ and KBR. Greenwald shows us the corruption and dishonesty of these groups throughout his film. All of these private contractors were sent to Iraq shortly after the terrorist attacks on the Twin Towers on September 11th‚ 2001. A few of the
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