Introduction Bank is very old institution that is contributing toward the development of any economy and is treated as an important service in dusty in the modern world. Economic history shows that development has started everywhere with the Banking system and its contribution towards financial development of a country is the highest in the initial stage. Modern Bank plays an important part in promoting economic development of a country. Bank provides necessary funds for executing
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question: Comparative study and analysis of customer satisfaction from various services provided by different banks (Both private as well as Nationalize banks) 1.2 Objective: 1.2 A Primary objective: :-To study satisfaction level of customers of different banks with respect to various services provided by banks. 1.2 B Secondary objectives: :- To study the unique services provided by banks ‚ if any and to study customers response in this respect :-To study the contemporary issues in banking
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THE FEDERAL BANK LIMITED.‚ CHENNAI” ORGANIZATION STUDY Submitted to MAHATMA GANDHI UNIVERSITY‚ KOTTAYAM In partial fulfilment of the requirement for the award of the Master’s Degree in Business Administration (MBA) (2010-2012) By ANJU ELIZABETH JOY Reg. No: 21770 RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI P.O.‚ KOCHI-683104 1 DECLARATION I ANJU ELIZABETH JOY hereby declare that this report titled ―A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LTD.‚CHENNAI’’
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Executive Summary Commerce Bank was founded in 1973 by Vernon Hill II who took his experience in operating fast-food restaurants and applied it to banking. He decided to call his branches "stores" and developed a business model focused on maximizing customer convenience and delivering consistently great customer experiences. Commerce Bank invested heavily in store facilities and personnel to make the customer experience great and did not focus on having the best rates. To increase convenience‚
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has gone through different Banking system. Banking system of Bangladesh has moved out three phases of development - Nationalization‚ Privatization‚ and lastly Financial Sector Reform. In Bangladesh‚ now-a-days more than 50 commercial & specialized banks are conducting their operations‚ but they differ from one another in many ways regarding their services. In the banking system the department of foreign exchange is very foremost section where letter of credit (LC) is the primary financial tool which
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services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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of corruption. A survey of consumers carried out by the TIB in 1998 provides corroborating evidence for the types of corruption suggested by the diagnostic reports. Of 620 households in the TIB survey of corruption in Bangladesh‚ 53 had taken out a bank loan and 30 of them used bribery or influence to secure the loan. This study makes use of TIB’s repository of publicly available information on corruption. TIB Internal reports generated by the research staff support the general nature of our findings
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On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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The factors that have been responsible for bank disintermediation In my opinion‚ there are three major arguments for the factors that have been responsible for bank disintermediation. First‚ pareto improvement (Vilfredo Pareto)‚ second‚ reputation acquisition in debt markets (Diamond‚ D.‚ 1989)‚ third‚ corporate finance theory (MM & Trade-off Theory). 1. Pareto Improvement (Vilfredo Pareto) According to Pareto efficient (Vilfredo Pareto)‚ if economic allocation in any system is not Pareto
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Commercial banking activity BLF is an old established leading bank in Corporate Banking and an active professional provider of quality services to the Lebanese and regional markets. Our specialized team covers all segments of the business and is fully dedicated and committed to present our clients with needed advisory and adapted solutions to their requirements. Commercial banking activities are carried out through two main commercial divisions: the small and middle market banking division and
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