overall service quality in Standard Chartered bank‚ the top banking service provider in Bangladesh. This paper also tries to identify the gap between customers’ expectations and perceptions on the bank’s service quality. Finally‚ some suggestions have been offered to improve the service towards the customers by the authority of Standard Chartered Bank. Keywords: Service‚ Customer‚ Quality‚ Dimension & Bangladesh. Introduction: Standard Chartered Bank has a history of over 150 years in banking
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Information process cycle: 6 Applied into CIMB Bank Berhad: 9 Five Elements of Information System: 11 HARDWARE: 12 Software: 13 Tools of Oracle: 14 7. BALANCE ENQUIRY: 17 8. RECEIPT/CASH 17 9. REFILL MONEY: 18 IDENTIFICATION OF USERS AND JUSTIFICATION: 18 CONCLUSION: 19 ABSTRACT: This research paper is designed to perform and evaluate gathered information about an automated teller machine (ATM). It describes the History and Groups of CIMB bank‚ how internal factors work such as Information
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Role of Information Technology (IT) in the Banking Sector Banking environment has become highly competitive today. To be able to survive and grow in the changing market environment banks are going for the latest technologies‚ which is being perceived as an ‘enabling resource’ that can help in developing learner and more flexible structure that can respond quickly to the dynamics of a fast changing market scenario. It is also viewed as an instrument of cost reduction and effective communication with
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Premier Bank Corporate Information Background The Premier Bank Limited is incorporated in Bangladesh as banking company on June 10‚ 1999 under Companies Act.1994. Bangladesh Bank‚ the central bank of Bangladesh‚ issued banking license on June 17‚ 1999 under Banking Companies Act.1991. The Head Office of The Premier Bank Limited is located at Banani‚ one of the fast growing commercial and business areas of Dhaka city. Corporate Information: Authorized Capital : BDT 6000.00 Million Paid up
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courses and other development interventions in coordination with the BSP Institute and the Human Resource Development Department. 2. Central Applications and Licensing Group • Evaluates requests of banks and non-banks which require approval of the BSP on matters such as the establishment of banks‚ branching‚ equity investment outsourcing and in-sourcing‚ cross-selling‚ cash or stock dividend declaration‚ issuance of the Foreign Currency Deposit Unit and quasi-banking licenses‚ acceptance of government
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| on | | JS Bank | | Submitted By: M. Jehangir Khan Abdul Mannan Submitted To: Dr. Nawazish Mirza Dr. Ayesha Afzal Dec 2012 | RATING RATIONALE ASSESSMENT | New | Previous | Entity | | | Long term | A+ | A | Short Term | A1 | A1 | The rating shows a fine and sound financial performance of the bank emanating from increasing bank’s profitability and liquidity and the sound capital adequacy values. Also the growing network of bank with the increase
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A WORKING REPORT ON MUTUAL TRUST BANK RETAIL LOAN PRODUCT By MalihaNawrin ID # 0730095 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY‚ BANGLADESH December‚ 2011 I. A WORKING REPORT ON MUTUAL TRUST BANK RETAIL LOAN PRODUCT By MalihaNawrin ID # 0730095 Has been approved December‚ 2011 Mr. SaquibShahriar Lecturer‚Finance and Accounting School of Business Independent
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Introduction Macquarie Bank has been recognised as one of the most prestigious banks in Australia and around the world. Macquarie was established in Australia in 1969‚ it began operations in Sydney in January 1970 with only three staff. Macquarie Bank first opened its doors for business on 1 March 1985 with a retail branch in Sydney. Today‚ Macquarie Bank operates in a range of investment banking‚ commercial banking and selected retail financial services markets both in Australia and overseas
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The Overall Financial Activities Of Al-Arafah Islami Bank Ltd (AIBL)‚ Bangladesh Based on the study on 2010 Financial statement and business police IUBAT The Overall Financial activities of Al-Arafah Iislami Bank Ltd (AIBL)‚Bangladesh SUBMITTED TO: MD. MUSTAFIZUR RAHMAN Faculty of (CBA) BUS 201 SUBMITTAD BY: GROPE NAME: ONIKER PRANTOR NAME ID PROGRAM EMAIL CLASS ROLL ASADUZZAMAN RIDOY 10202081 BBA ADIBAZAMAN 10202085 BBA MOSIUR RAHMAN 10202068 BBA
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Introduction To Banks Banks have developed around 200 years ago. The natures of banks have changed as the time has changed. The term bank is related to financial transactions. It is a financial establishment which uses‚ money deposited by customers for investment‚ pays it out when required‚ makes loans at interest exchanges currency etc. however to understand the concept in detail we need to see some of its definitions. Many economists have tried to give different meanings of the term bank. Nature
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