EXECUTIVE SUMMARY Southwest Airlines Co. provides low-fare‚ "no-frills"‚ civil air transportation. The company was incorporated in 1967 and is headquartered in Dallas‚ Texas. As of December 31‚ 2005‚ it operated 445 Boeing-737 aircrafts and provided service to 61 cities in 31 states. The company also provides frequent flyer awards to business partners‚ including credit card companies‚ hotels‚ telecommunication companies‚ and car rental agencies. Southwest Airlines is the fifth largest airline company
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Appendix 3 – Internal Analysis Resources: a) Tangible resources: i) Physical: plants and equipment * H-D invests continuously in plants and equipment. * H-D plants are located in different states in the US‚ very far from each other‚ which causes very high transportation costs. i) Technological: * H-D is known for its technological backwardness in terms of engines‚ suspension systems‚ braking systems‚ and transmissions. iii)
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Benchmarking 2. BALANCED SCORECARD TABLE OF CONTENT CONTENT PAGES Benchmarking Introduction History Benefits Limitations Techniques Steps Applications Conclusion 3 4 5 5 – 6 6 – 7 8 – 10 10 – 11 11 Balanced scorecard Definitions and History Stages of Implementation of Balanced Scorecard Benefits of Balanced Scorecard Balanced Scorecard Perspectives Balanced Scorecard in McDonalds Drawbacks of Balanced Scorecard 12 12 – 13 14 14
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KPMG International Shared Services and Outsourcing Advisory Using a balanced scorecard to help measure facilities management performance by Steve Silen‚ Director‚ KPMG Advisory Services For nearly 20 years‚ leading organizations have been using balanced scorecards to strategically measure the financial and non-financial performance of different operational functions within their firms. More recently‚ they have begun leveraging them to measure the performance of their third-party service providers
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Carvajal Financial Perspective * Building a B.S should encourage business units to link their financial objectives to corporate strategy * The financial objectives serve as the focus for the objectives and measures in all the other scorecard perspective Linking financial objectives to business unit strategy Stages of business life cycle Growth: they have to commit considerable resources to develop and enhance new products and services‚ construct and expand production facilities
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What do companies like Rockwater‚ Apple Computer‚ and Advanced Micro Devices have in commonl They’re using the scorecard to measure performance and set strategy. Putting the Balanced Scorecard to Work by Robert S. Kaplan and David P. Norton Today’s managers recognize the impact that measures have on performance. But they rarely think of measurement as an essential part of their strategy. For example‚ executives may introduce new strategies and innovative operating processes intended to achieve hreakthrough
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Operations Management and Management Science Case Study Capacity Planning New Balance Athletic Shoes Summary James Davis is the president and general manager of New Balance Athletic Shoes. The Boston‚ Massachusetts based company began producing corrective shoes and arch supports in 1906. New Balance garnered a reputation for quality specialty footwear when in the 1950’s it began producing running shoes for men. It is the beginning of 1978 and Mr. Davis has a number of important decisions
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According to the forecasts‚ New Balance will be seeing growth for the next three years. Currently‚ the facility is too small for the desired production and the company needs to expand. The best location for expansion is Texas. Exponential Smoothing Forecast In exponential smoothing forecast‚ more weight is given to recent data. This type of forecasting is ideal for data with no seasonality. Seasonality‚ or regular changes in the data‚ is not seen for New Balance. The forecast includes a damped
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© Journal of Mathematics and Technology‚ ISSN: 2078-0257‚ No.4‚ October‚ 2010 BALANCE SCORECARD OF DAVID’S STRATEGIC MODELLING AT INDUSTRIAL BUSINESS FOR NATIONAL CONSTRUCTION CONTRACTOR OF INDONESIA Anik Ratnaningsih ‚ Nadjadji Anwar ‚ Patdono Suwignjo ‚ I Putu Artama Wiguna 1 1 2 3 2 Doctorate Programme of Civil Engineering‚ Institut Teknologi Sepuluh Nopember; Lecturer of Civil Engineering Department‚ Universitas Jember‚ Jember. 2 3 Professors of Civil Engineering Department‚ Industrial
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The Balanced Scorecard of Hermes Internal Business Process Perspective Manufacturing excellence Hermès always put a lot of effort in its manufacturing to make products with excellence. That is why we think that increasing the production of Hermès through the opening of a new factory still in France could bring more quality products. Quality Talking about the quality of Hermès‚ they really emphasizes on that value that makes them always more recognized and appreciated. To measure quality they
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