bc120087 Diploma of management Bsbcus501c task 1 Introduction about customer service :hi my name is john and I am working in restaurant as a customer service . main customer skill is good communication skill ‚speaking ‚ listening ‚respect to customer‚understand to everything like ur reatsurant dishes Performance objective:first thing is good communication skill and all staff have knowledge like how to treat the customer and understand rthe everything about ur restaurant . Make sure the wait
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CANDI BUMIAYU The Consideration of Preservation and Utilization in Candi Bumiayu Enshrinement Based on the Heritage Protection Official Program of the Autonomous Government of Muaraenim Regency‚ South Sumatera Arranged by: Andita Gismaresya 12/338777/SA/16796 International Undergraduate Program of Tourism Faculty of Cultural Science Universitas Gadjah Mada 2012 i PREFACE Our gratitudes are blessed to God who always gives the graces and the guidance in all our lives. Thanks to Its power
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ranking of banks on intellectual capital. KEYWORDS Intangible resources‚ Intellectual Capital‚ banks‚ multidimensional analysis‚ taxonomy JEL CLASSIFICATION CODES G32‚ O3‚ O16 1. INTRODUCTION Functioning of banks on the financial market under conditions of high volatility environment necessitates the use of modern methods and instruments of financial management. In the capital market intellectual capital (also called - intangible resources) should not be considered the as a value added. Intellectual
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The Balance of Nature This paper will be about the balance of nature between plants and animals. It will also state how complex their ecosystems are. This paper will be informative in the areas of the balance of nature itself‚ plant and animal interactions‚ and changes in the ecosystem. Living things or organisms provide each other with substances necessary for life‚ and a proper balance between plants and animals is needed to maintain life (1‚ p.246d). AEcology is the study of interrelationships
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The Balance Scorecard of Louis Vuitton (LV) In the early of 1980ies‚ a number of different performance measurement frameworks have been developed of which the balance scorecard by Kaplan and Norton is the most commonly accepted tool by scholars as well as by practitioners (Thakkar‚ 2007). The balance scorecard translates the mission and strategy of an organization into many goals. It uses financial and non-financial measurements within Financial‚ Customers-oriented‚ Process-oriented‚ Innovation
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Utilization of Nurse Practitioners Utilization of Nurse Practitioners Introduction Approximately 158‚348 nurse practitioners are credentialed as NPs in the United States‚ which is progressively increasing (National Sample Survey of Registered Nurses‚ 2010). Over the years nurse practitioners have become the ideal primary care providers in many clinical settings. Chronic conditions are gradually dominating acute conditions in the world and nurse practitioners have become the model healthcare
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Service breakdown is the term for situations when customers have expectations of a certain type or level of product or service that are not met by a service provider. What causes customers to become dissatisfied when a product or service fails to meet what the customer wants or needs or does not live up to advertised promises or standards. The tactics you can use to deal with angry customers are be positive‚ acknowledge the customer’s feelings or anger‚ reassure‚ remain objective‚ listen actively;
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business can monitor and evaluate customer service. Dominos can monitor its customer service by: • Web surveys – this is one of the most common methods of monitoring and evaluating customer services. This method is very easy and useful to the companies because this way you will get the results quickly. If people want to order pizza from dominos online‚ they can fill in the survey on the website. Web survey is not the only way dominos can monitor customer service. They can also give out questionnaires
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Name: Guruprasad Avva‚ Course: MSIT Sub: - Assignment of Nationwide Insurance Used BI to Enhance Customer Service 1. Why did Nationwide need an enterprise wide data Warehouse? Nationwide insurance company is one of the largest financial service company‚ with $23 billion in revenue and more than $160 billion in statutory assets. So in this large business nationwide insurance company experienced a various data issues‚
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Fly Ash U)liza)on in China Market Landscape and Policy Analysis October 2010 1. China fly ash utilization overview 2. Drivers of fly ash utilization and relevant policy development trends 3. Big 5 independent power producers China fly ash u5liza5on overview: a long history of fly ash u5liza5on 1950s 1960-‐70s China begins u5lizing fly ash‚
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