Shabnam Lecturer Department of Business Administration East West University Subject: Submission of the Internship report “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited” DearSir: It is an honor and great pleasure for me to submit my internship report on “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited in Bangladesh”An Study on PRIME Bank Ltd.” in a professional way
Premium Bank Credit card Cheque
A balance sheet‚ like a photo‚ provides a financial picture of a company on a given day and time. It categorizes all of a company’s resources as assets‚ all of its debts as liabilities‚ and all of the owner’s investments as equity. A company uses its assets‚ such as accounts receivable‚ inventory‚ and equipment‚ for manufacturing or purchasing products for sale or to provide a service. A company’s assets are financed by its liabilities (debt) and the owner’s equity (net worth). On a balance sheet
Premium Balance sheet Generally Accepted Accounting Principles Asset
Health Care Utilization Paper 02/16/2015 HCS/235 Health Care Utilization Paper Many people have trouble finding adequate healthcare. There are many things that go into finding a physician like insurance and transportation. In this scenario John is a full time employee that is eligible for Medicaid due to his low income. He has high blood pressure that needs to be examined as he has a family history of heart attack. The nearest participating physician in his area unfortunately is
Premium Health care Medicine Health insurance
Mya’s balance of activities and physical activities relies heavily on self-care‚ spending more time engaged in passive leisure with a little socializing on the telephone with family occasionally. Her activity revolves around self-care‚ illness management‚ church and trying to keep engaged with family. She may be good at caring for her physical care needs in the way of hygiene; her social needs at unmet as she spends a lot of her time alone. Mya also spends a lot of time at home‚ ruminating on her
Premium Family Mother Marriage
Business buying behavior refers to the buying behavior involved in a business ‚that is‚organizations that buy goods and service for use in the production of other products and services that are sold‚rented or supplied by others. in the business buying process ‚ business buyers determine which products and services their organization need to purchase‚and then find‚ evaluate and choose among alternative suppliers and brands. Business to business marketers ‚also know as B2B‚must do their best to
Free Decision making Marketing Supply and demand
INTERDEPENDENCY BETWEEN ATM LOCATIONS AND CUSTOMER PREFERENCES IS 705 – Collaborative Research Project Final Report Group D 1. INTRODUCTION Nowadays‚ with the increasing number of banks cropping up everywhere‚ each bank has to come up with strategies that fulfil their customer’s satisfaction to compete with their rival banks. This leads the banks to come up with many innovative services and solutions to the existing problems. Some of them include lowering the interest rates‚ giving special discounts
Premium Scientific method Automated teller machine Gravitation
Flashy Flashers Inc. Introduction: A medium size firm; Flashy Flashers Inc.‚ manufacture an assortment of automotive electrical components and supplies. It produces various auto parts stores who employs approximately 900 employees and 150 managerial and administrative personnel. Johnny Bennett is the founder and president of Flashy Flasher Inc‚ producing only cable assemblies in his garage that is how he initiated his company. With ambition‚ commitment and reliability in the quality of the product
Premium Harshad number
services marketing integrating customer focus across the firmChapter 01 Introduction to Services Multiple Choice Questions 1. (p. 4) In the simplest terms‚ _____ are deeds‚ processes and performances. A. Attributes B. Experiences C. Services D. Goods E. Benefits Difficulty: Easy 2. (p. 4) The maintenance contract offered by Sears on its Kenmore refrigerators‚ dishwashers and microwaves is an example of a(n) _______. A. Service B. Experience C. Attribute D. Good E. Benefit Difficulty:
Premium Marketing Service system Service
------------------------------------------------- Balance of Nature The balance of nature is a theory that says that ecological systems are usually in a stable equilibrium (homeostasis)‚ which is to say that a small change in some particular parameter (the size of a particular population‚ for example) will be corrected by some negative feedback that will bring the parameter back to its original "point of balance" with the rest of the system. It may apply where populations depend on each other‚
Premium Predation Ecology
Work Related Project Question 1 Excellence in customer service is the objective of all organisations wishing to be successful. However‚ there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Other reasons for customer service problems include: * not listening to or collecting information from customers * poor‚ or no‚ focus on the actual design
Premium Customer Customer service Service