COMPANY POLICY Table of Contents Introduction About the Company Hours of Operation/Work Schedules Telecommuting Attendance Policy Leave of Absence Policy Family Medical Leave Pay and Compensation Overtime Vacation Holidays Personal Days Sick Days Funeral Leave Jury Duty Military Reserve Duty Health Benefits Flexible Spending Accounts Equal Employment Policy Termination Drug and Alcohol Policy Safety Policy Workplace Security Policy Dress Code Policy Smoking Policy
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Customer Service © 2006 Objectives Today we will learn how to Communicate effectively with customers Create a positive impression Develop and maintain customer service standards Plan good customer service Who are Customers? Definition of a customer Internal/external customers Customers are people who need your assistance. They are not an interruption to your job‚ they are the reason you have a job.. Explain that there are external and internal customers: People who phone‚ People who
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Exemption Clause Each time a person travels on a bus‚ train or an airplane‚ buys a washing machine‚ computers‚ etc.‚ or deposits good in a railway locker or even going to a concert‚ he will receive a standard form contract. There are two kinds of standard form contracts which is business transactions and consumer transactions Business transaction is one that regulates dealings between people in business for example building contracts and etc. While consumer transaction is one which
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CUSTOMER SERVICE Submitted by Florentina Mihaela Badea ID Number: 21056 TABLE OF CONTENTS : 1) Customer Service Policy...................................................................... 2) Reasons for Customer Service Policy............................................... 3) Conclusion.........................................................
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The author of the book‚ professor Ha-Joon Chang‚ is not a globalization critic‚ however‚ all along the book he points out the harmful policies driving globalization. He takes a historical approach to answer the question of how less developed and poor countries became rich. Chang believes that international trade is essential in order to achieve economic development. Nevertheless‚ he admits many neo-liberal economic policies are not only hypocritical but also damaging to developing nations. The
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In this way‚ it seems clear that the debate over religious exemptions is a really difficult one. It is true that in theory‚ one’s individual‚ extensive practice of religion is not harmful‚ nor does it burden others too much. However‚ one could argue that a major issue in granting exemptions is that it undermines the law‚ before which we should all be treated as equal‚ and this without exception . Barry highlights that the “the law serves a public purpose”‚ as “its essence is the protection of some
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Valenzuela city waldenmendiola@yahoo.com 09157874440/2933624 OBJECTIVE: To find any position suitable to me‚ to impart my knowledge and skills and to contribute more to the development of the company. Personal Information : Age : 32 years old Sex : Male Birthday : August 25‚ 1979 Nationality : Filipino Birthplace : Malabon
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The bad news message that I have chosen to analyze‚ is a message of the salary reduction sent from a director of the human resources department to a staff from the division of language studies in a university. There is only one main idea in the whole letter; it is to inform the audience‚ who is the staff from the division of language studies‚ that there will be a deduction in her university salary. The letter is written in a direct approach‚ which means from the letter the main idea can be straightly
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Summary: Companies And The Customers Who Hate Them How can customer dissatisfaction lead to higher profits for the company? Companies have found out that ill-informed customers can be beneficial for them in terms of profits. Some companies have abused their customers intentionally‚ however others unwittingly exploited and took advantage of them. The Slippery slope: There are two major ways in which companies make profits by misleading their customers: * Offering the customers a broad
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1) Edwards Manufacturing Company purchases two component parts from three different suppliers. The suppliers have limited capacity‚ and no one supplier can meet all the company’s needs. In addition‚ the suppliers charge different prices for the components. Supplier Component 1 2 3 1 $12 $13 $14 2 $10 $11 $10 Each supplier has a limited capacity in terms of the total number components it can supply. However‚ as long as Edwards provides sufficient advance orders‚ each supplier
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