LIA Project Proposal "Helpdesk Automation" Wouter van Dongen Stefan Roelofs February 24‚ 2009 1 Introduction For the LIA project we would like to investigate helpdesk automation for internal IT support in organizations. In the light of developments on automated incident analyzes tools [1] [2] we would like to investigate their possible improvement on incident management processes. In the outcome of this project‚ we will describe the di erent processes of incident management (ITIL)‚ current
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Chapter 1 Introduction Source: https://maps.google.com.ph/ Maria Cristina hotel is one of the most preferred hotels in the heart of Iligan City. It is located at the center of the city‚ near the public plaza. This hotel has a vintage appeal to it‚ boasting as the oldest hotel in Iligan City. It accommodates visitors with air conditioned rooms‚ hot and cold running water‚ and restaurant-coffee shop. The banquet halls can accommodate 500‚ 150 and 60 persons for private parties‚ wedding receptions
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supervised) Moderate (modular design‚ need for closer supervision) Structure: Hierarchical Levels Moderate-high (small span of control) Low (smaller number of people needed‚ Moderate span) Structure: Formalization Low High (due to automation) Structure: Specialization High (narrow skills) High (wider skill‚ process engineering/maintenance) Structure: Centralization Low (people can improvise) Moderate-High centralization Structure: OVERALL Mostly organic Mostly
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the administration as a whole. B. Statement of the Problem 1.) Is automation an effective tool for improving the enrollment system of the school ? 2.) Are there any significant differences in the comparative result between the manual enrollment and automated system? 3. Is it cost-effective to implement the automated enrollment system? 3. It is not cost-effective implementing the automated enrollment system. 1. Automation is not an effective tool for the improvement of the school’s enrollment
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machinery. Recently‚ Zhengzhou Yifan Machinery Co.‚ Ltd. produces new type sand making machine based on traditional sand making machine‚ and it has many benefits including simplification‚ high productivity‚ perfect supporting equipment and high automation. As for future sand maker equipment‚ it will combine with industrial automatic tendency to stimulate the overall promotion of mining machinery equipment. For example‚ high intelligent control system‚ encoder and digital control assembly‚ dynamic
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Company background Cher bus transport was founded on year 2001 at lapu-lapu ave Navotas City. it is Own by Mrs.Mellisa Lim. They have two Terminals at c4 road and at Pacita San Pedro. They have ordinary and air condition bus. Statement of the Problem The company has been using the conventional ticketing system since its inception. The current system employs issuing paper ticket including 2‚4‚5‚7‚9‚10‚12‚15 and 20 pesos to bus conductors by the controllers. Due to a large number of tickets
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3rd International Conference on Power Electronics Systems and Applications PLC and Configuration Software Based Supervisory and Control System for Oil Tanks Area Xi CHEN1 Yanbo CHE1 K.W.E CHENG2 1 School of Electrical Engineering & Automation‚ Tianjin University‚ Tianjin China. E-mail: ybche@tju.edu.cn 2 Department of Electrical Engineering‚ The Hong Kong Polytechnic University‚ Hong Kong‚ E-mail: eeecheng@polyu.edu.hk Abstract - A supervisory and control system for oil tanks area
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Wonderware Device Integration Servers PLC2‚ PLC3‚ PLC5‚ PLC5/250‚ SLC500 PLC5‚ SLC500 DH+‚ DH‚ DHII‚ DH485 Ethernet Network x x x ControlLogix‚ CompactLogix‚ PLC-5‚ SLC500‚ MicroLogix SLC_5/05‚ Ethernet PLC5‚ PLC5/250 PLC5‚ SLC500 ControlNet‚ DH+‚ DH485‚ DH+Bridge‚ ethernet Ethernet Network DH485‚ DH‚ DF1 Allen-Bradley DH+ (1784-KT and KTx) Allen-Bradley Ethernet Direct Allen-Bradley Serial ABCIP 3.0 Note OPC Protocol DI Objects PLC family DAServers Manufacturer I/O Server Wonderware
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The decade saw the emergence of ATM’s and direct electronic deposit and withdrawal for large automated users. The increased mobility of capital‚ globalization‚ and the menace of population and rush hour pressures further necessitated the need for automation and in the 1980‚s the ATM’s flourished and self-service became the fad. The multi nationals increased in number and the existing ones spread their wings thanks to easier currency convertibility and economies of scale.
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widely used in industry for supervisory control and data acquisition of industrial processes. The process can be industrial‚ infrastructure or facility. SCADA system is used to observe and supervise the shop floor equipment’s in various industrial automation applications. SCADA software‚ working on DOS and UNIX operating systems used in the 1980s‚ was an alarm-based program‚ which has a fairly simple visual interface. The SCADA system usually consists of the following subsystems: (1) A Man-Machine
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