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    I. Executive summary: A. Problem statement: Optical Distortion Inc.(ODI) is a small new company‚ not yet in business‚ with a patent for an innovative product designed to prevent chickens from cannibalism behaviors toward each other. These lenses are used instead of traditional way of debeaking. ODI must develop marketing strategies about targeting‚ positioning and optimal pricing to launch its new product. B. Recommendation: The dilemma ODI faces is whether introduce its product

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    The Harvard Management Company (2001) Case You will design an excel spreadsheet that allows you to answer the following questions: i) Given figures in Exhibits 4 and 11 what is the expected return and volatility of the policy portfolio? ii) Find an efficient portfolio having the same expected return as the policy portfolio but lower volatility. iii) Find an efficient portfolio having the same volatility as the policy portfolio but higher expected return. iv) Repeat question ii

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    Louis Vuitton and the Indian market for luxury goods Louis Vuitton redefines luxury. The Louis Vuitton Moet Hennessy (LVMH) group is a global leader in a variety of luxury industries spanning across various categories including: fashion and leather‚ wines and spirits‚ perfumes and cosmetics‚ and watches and jewelry[1]. The LVMH group has thrived in conventional markets such as Europe and the United States because both markets are characteristically and densely populated with high-income individuals

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    MONITORING AND AUTOMATION OF CULTIVATION AND DATA TRANSFER BY USING ZIGBEE AIM: The main aim of this project is to implement the networked agricultural monitoring and controlling system using Zigbee Technology. PURPOSE: The purpose of the project is to provide the details of soil fertility‚ temperature‚ humidity and to control these parameters. METHODOLOGY: BLOCK DIAGRAM

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    Chapter 2 The Nature of Services Distinctive Characteristics of Service Operations In services‚ a distinction must be made between inputs and resources. For services‚ inputs Are the customers themselves‚ and resources are the facilitating goods‚ employee labor‚ and capital at the command of the service manager. Thus‚ to function‚ the service system must interact with the customers as participants in the service process. Because customers typically arrive at their own discretion and with

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    to become competitive in the low-fare segment again. 2) From what the case describes‚ the overall guiding policy of Song seems to be an integrated strategy which aims at both differentiating the low-fare airline from competitors and offering this service at lower cost than competitors. By introducing Song‚ Delta tries to

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    Art Credit Design 84 Harvard Business Review 1237 Brown.indd 84 | June 2008 | hbr.org 5/1/08 8:45:11 PM Thinking like a designer can transform the way you develop products‚ services‚ processes – and even strategy. Thinking by Tim Brown Photos courtesy of IDEO T HOMAS EDISON created the electric lightbulb and then wrapped an entire industry around it. The lightbulb is most often thought of as his signature invention‚ but Edison understood that the bulb was little more than a parlor trick

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    5. Currently‚ Spartan is charging a flat rate of 1.5 percent of sales‚ to deliver to its customers. The company reflects its freight charges from the pricing practices of other building materials distributors in the region. In addition‚ the case states the reasons to why some deliveries are free of charge‚ they are: high volume orders‚ promotions‚ and price pressures. The gathered data from the Ontario region demonstrates these factors as their customer relationship strategy. The activity for a local

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    Service systems

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    Operations Management History The Role of Services in an economy Operations Management: Set of activities that create value in the form of goods and services‚ Timeline of OM: Crafts Manufacturing Industrial Revolution (1770 England): • Invention of steam engines‚ replaced human power • Started with textile industry • Increased use of refined coal Division of Labor (1776‚ Adam Smith) Standardized parts (1800‚ Eli Whitney)‚ interchangable parts Steam Ships (1807) Telegrapgh (1844

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    Service Quality Definition of Service Service is largely intangible and is normally experienced simultaneously with the occurrence of production and consumption. It is the interaction between the buyer and the seller that renders the service to customers (Groonroos‚ 1988). Kotler & Keller‚ (2006) defines service as any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Services refers to “economic activities

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