Julia B 304 Task C Organisational requirements for dealing with complaints Company should have Concerns and Complaints Policy in place. The main aim of it is to ensure that complaints procedure is properly and effectively implemented and that service users feel confident that their complaints and worries are listened to and acted upon promptly and fairly. When dealing with complaints company are to ensure that: service users and their representatives‚ carers and visitors are aware of how
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GCSE | 2010 - 2015 | THE BARCLAY SCHOOL • Maths-A • English-C • Biology-C • Physics-C Work History CATERING ASSISTANT | FEBURARY 2015-PRESENT | NORTH HERTS LEISURE CENTRE At my current Position as a catering assistant I have developed many skills‚ for example • I have a good understanding of basic food safety and hygiene • I am able to handle high volumes of orders on a station by myself‚ also having good timing to make sure orders go out together • I am able to effectively deal with customers
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ASSIGNMENT 206 TASK B Task B Handout Produce a handout to be used during a staff induction for an adult social care service of your choosing. The handout must include. (B1) An outline of what is meant by ‘agreed ways of working’. An outline of what is meant by ‘agreed ways of working’. The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you
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Task D Di – List three hazardous substances that can be found in an adult social care setting. Medication Blood Cleaning Fliuds Dii – use the table below to describe safe practice for the handling of each hazardous substance. Medication Body Waste Cleaning fluids Storage Cool safe place Yellow bag in the sluice Locked away in a safe place Use Right person Right routine Right time Right medication Yellow bag in the sluice Correct amount and with the right amount of water Disposal Back to the
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CheckPoint: Don’t Count on it IT 205 Joel Balkum The FDCA project is an evolution into the technology age for the U.S. Census Bureau. Implementing handheld electronic devices improves the effectiveness of the collection process because it cuts down the use of paper for recording data‚ it replaces hardcopy maps that collectors would carry to find their way around‚ saves time and money‚ and makes staying organized easier to do which improves data quality and credibility. The problems that the
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Assignment 208 Task B Bi) Laws relating to health and safety Health and safety at work act 1974 - is the primary piece of legislation covering occupational health and safety. > Control of Substances Hazardous to Health 2002 (COSHH) - Care providers must protect staff and service users from harm by ensuring that potentially
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Unit 205 Introduction to duty of care in health‚ social care or children’s and young people’s settings. 1.1 always act in the best interest of individuals and others not act or fail to act in a way that results in harm act within your competence and not take on anything you do not believe you can safely do. A duty of care is a requirement that a person act toward others and the public with watchfulness‚ attention‚ caution and prudence that a reasonable person
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Unit 205 Learning out comes and assesment criteria Introduction to duty of care in health‚ social care or children’s and young people’s settings. Outcome 1‚ Understand the implications of duty of care 1.1‚ As care workers‚ we require a legal obligation to have a ’duty of care’ towards adults/ children within a care service‚ as well as others such as ourselves and colleagues. We are required to work in the best interests of
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Task B: Research and Account of Abuse Account No.1: Ashcourt Nursing Home: 81 year old Maria Worroll Maria Worroll‚ 81‚ suffers from Alzheimer’s and arthritis‚ and requires around-the-clock care. "An elderly woman was physically assaulted by a male carer and mistreated by four others in a care home classed ’’excellent’’ by the national regulator‚ the Care Quality Commission. Jane Worroll secretly filmed her mother’s room in Ash Court‚ London‚ after she noticed bruising on her mother’s arms and
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Unit 4 Individual Project MKTG 205 – Principles of Marketing 3/10/2013 Abstract In marketing a product you must know what you are going to market. Knowing the definition of marketing will help you understand the product being sold. When it comes to the gaming systems there are many to choose from. However the All in One gaming system has it all. The following is the marketing process for the system. All in One Gaming The All in One gaming system is going to be the top system of its time
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