evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure of the activities of banking financial institution form. 1.2 Objectives
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Case Memo – Barilla SpA Student #: 68979111 Giorgio Maggiali‚ as director of Logistics for Barilla SpA‚ was acutely aware of the growing burden that demand fluctuations imposed on the company’s manufacturing and distribution system. In order to address this issue‚ he proposed the innovative idea of Just-‐in-‐Time
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Executive Summary Barilla SpA‚ an Italian pasta manufacturer‚ is experiencing greater levels of inefficiencies and rising costs due to variability in demand from its distributors. In order to restore things to order and to improve margins‚ Giorgio Magialli‚ the Director of Logistics at Barilla wants to implement a Just-In-Time Distribution (JITD) system that was proposed by his predecessor Brando Vitali. This system is completely different from the existing setup and is being opposed by both the
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You are working for a consumer goods distribution company. Recently‚ the sales have gone down significantly. By premilinary investigation‚ he has found out that your products are not competitive in term of quality‚ price‚ design and attracted services. Your CEO has asked you to do a more detailed research on the business environment‚ you can utilize the model of 4C analysis or SWOT analysis.The combination of internal and external actors that influence a company’s operating situation. The business
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Barilla spA case analysis Barilla SpA‚ an Italian pasta manufacturer‚ is experiencing amplified levels of inefficiencies and rising costs due to variability in demand from its distributors. The main problem addressed in this case is how to effectively implement JITD system suggested by Giorgio Magialli‚ the Director of Logistics by resolving the issue of gaining control over the fluctuating demand. Barilla has a very complex distribution network including independent third party distributors and
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Mapping The Lesson Activities will help you meet these educational goals: • Science Inquiry—You will conduct online research‚ collect information‚ and communicate your findings in written form. • STEM—You will apply scientific tools and knowledge to solve real-world problems in order to grow in your understanding of science as a creative human activity. • 21st Century Skills—You will employ online tools for research and analysis‚ use critical thinking and problem-solving skills‚ and
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Executive Summary My decision for this case is to implement the Just-In-Time Distribution (JITD) system that was proposed by his predecessor Brando Vitali. This system is entirely different from the existing set up and is being opposed by both the distributors and Barilla’s Sales and Marketing Department. Barilla Spa‚ an Italian pasta manufacturer‚ is experiencing amplified levels of inefficiencies and rising costs due to variability in demand from its distributors. In order to bring things back
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Reasons Why Customer Service is Important for your Business Created by Josh 304 days ago. posted in Human Resources With the tags Business‚ coursepark‚ customer satisfaction‚ customer service‚ eLearning‚ etiquette‚Human Resources‚ polite‚ rude Customer service can make or break your business. If people find your employees are rude or don’t know what they’re talking about they’ll go elsewhere to make their purchases. You don’t want that‚ so it’s important to train them on good customer service
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What behavior(s) would (do) you need to improve? How many times have you felt bad because of not liking your behavior? How many times have you blamed yourself for not being better? Each one of us has experienced such a moments but the problem is when the unwanted behavior becomes a routine part of our daily lives. Personally a behavior that makes me feel bad and I would like to improve would be controlling my mood. My moods can change due to recent happenings‚ but can also be the result of past
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Marketing & Culture 2010 “The phenomenon of football shoes – what´s your colour?” Background Since the first classic football shoes were introduced in 18861‚ they were simple uniform brown/black leather shoes with studs. The one and only characteristic of the early football boot was to provide the player grip on the playing surface and prevent him from slipping on muddy or wet grounds. During the following decades the football shoe underwent several technical modifications‚ especially
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