organisation supplies; 2) there are enough customers who must be willing to pay for the services; 3) the customers have a particular need to which the supplier can offer better than others. The target groups lead the organisations to make plans and strategies to achieve effective and efficient influences on customers‘ satisfaction and competitive advantages. Customer Satisfaction Since 1980s‚ customer satisfaction has been considered as a remarkable topic in the field of marketing literatures (Rajshekhar
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5th March 2012 Argos History Founded in 1973 by Richard Thomkins‚ Argos is the largest general-goods retailer in the United Kingdom and Ireland with over 751 stores (1). It was then acquired by GUS plc in 1998 and subsequently became part of Home Retail Group‚ which was demerged from its parent company‚ GUS plc‚ with effect from 10 October 2006 (2). A non-specialized store‚ Argos carries over 35‚000 different household goods such as furniture‚ toys & games‚ electronics‚ jewelry‚ sports‚
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Denzel The company analysis of Argos Profile Argos‚ an extraordinary retailer in the United Kingdom‚ is operating 750 chain stores(Home Retail Group website‚2010). And it is the unique retailer which is affirmed by customer’s feedback‚ quality of production and convenience as it sells more than 20‚000 general commodities via the catalogue(Home Retail Group website‚2010). Customers can obtain the Argos catalogues‚ select the needed items to purchase them from the collect desk in branches or they
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Movie: Argo The movie Argo is based on the true story. In the history the story is known as the Canadian Caper. The movie is about how the production of a fake sci-fi movie was used to rescue 6 Americans from the Canadian ambassador ’s house in Teheran in 1980 after they were able to flee from the American embassy when Iranian militants stormed it in 1979. It all started in 1950‚ when the Iranian people elected Mohammad Mosaddegh as prime minister. He nationalized Iranian oil industry‚ which
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Pedro Peniche 3/4/14 1A Argo The Movie Argo did not win the Oscar for the best movie just because people liked it. Argo is a movie directed and produced by Ben Affleck‚ in the movie Ben Affleck also plays the role of a main character along with Bryan Cranston‚ Alan Arkin‚ and John Goodman. The movie plays during the time Iran’s Revolution. The movie based itself on 6 Americans that work in the US embassy in Tehran and when the Iranian protesters break into it they manage to escape and take
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An operations strategy focuses on specific capabilities of the operation that give the company a competitive edge. Factors used in developing an operations strategy includes: Cost Competition is used when a company uses cost as a strategy by offering a product at a low price relative to the prices of competing products. Take for example: Wal-Mart‚ this company is cost competitive often outsourcing their labor to impoverished countries that are willing and able to make any product for mere pennies
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Amity Business School Operations Strategy (MBA 482 & MEL 415) for Class of 2011 Amity Business School As a courtesy to those around you Please turn off your cell phones and Close your computers‚ except in the last row Amity Business School Realm of Operations Strategy • How should the organisation satisfy the requirements of its customers? • What intrinsic capabilities should the organisation try and develop as the foundation of its long term success? • How specialised
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In operations strategies‚ there are many examples of strategies an organization might choose from. In virtually every situation‚ operation manager and his team should discover that certain issues or strategies are more important than others. An organizational should identify its goal of operational so that they can set their strategies priorities accordingly. Generally‚ most important strategies in organizational is cost effective or in other words to bring down the cost of production and operation
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with competition from foreign companies who have operations across geographies‚ in their local markets. At the same time‚ firms are no longer catering only to the customers in their local markets. They are increasingly catering to customers from various markets and geographies. These changes in business environment made globalisation of operations a must for firms to sustain their competitive advantage. Today firms need to have diverse operations to be fast and flexible to demands of customers from
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Greg Fleming Assignment #2 Operations Strategy 5/28/13 BMW of Minnetonka BMW of Minnetonka is a well renowned automotive dealership that I have selected to write about. The company is owned by (TCA) Twin Cities Automotive group. The value discipline that we operate under is customer intimacy. I have been working here under management as an assistant for over three years now. BMW of Minnetonka has maintained its customer intimacy through the four C’s‚ target marketing‚ and ultimately
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