"Apple customer quality feedback" Essays and Research Papers

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    Apple Business Strategy

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    Internal Factor Evaluation (IFE) Matrix for Apple Strengths | Weight | Rating | Wt.Score | 1. Customer loyalty combined with expanding closed system 2. As a leading innovator in mobile device technology 3. Strong financial performance 4. Powerful Brand reputation 5. Retail stores 6. Strong marketing and advertising teams | 0.120.100.090.110.090.10 | 443434 | 0.480.400.270.440.270.40 | Weakness | | | | 1. High Price 2. Incompatibility with different OS 3. Patent infringements

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    Apple Case Study

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    Apple Inc. Consumer electronics company Cupertino‚ CA‚ United States of America Tel +408-996-1010 http:/www.apple.com CASE STUDY [Disruptive Technology] Serial Name of Members ID 01 Bappy Kanta Kundu 18175 02 Nur Alom Siddique 18165 03 Sanchita Paul 18113 04 Lima Nasrin Eni 18106 05 Sadia Islam 18181 06 Sonia Akhter 18145 Page 1 of 10 Table of Contents Company overview ...............................................

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    Customer Relatioship

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    www.ccsenet.org/ijbm International Journal of Business and Management Vol. 7‚ No. 7; April 2012 The Study of Customer Satisfaction‚ Customer Trust and Switching Barriers on Customer Retention in Malaysia Hypermarkets Seiedeh Nasrin Danesh Faculty of Management and Information Technology‚ UCSI University Jalan Menara Gading‚ UCSI Heights‚ 56000 Kuala Lumpur‚ Malaysia Tel: 60-17-313-2730 E-mail: Danesh.nasrin@yahoo.com Saeid Ahmadi Nasab Faculty of Management and Information Technology

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    Quality Management

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    Name: QUALITY MANAGEMENT MID TERM EXAM Question You are a project management consultant assigned to a small manufacturing firm that has been experiencing a myriad of problems. After conducting interviews and fact-finding with key managers‚ you have observed the following: •Company revenues and profits have fallen dramatically over the previous 12 months‚ along with a drop in market share •Customer complaints have reached an all time high •Employee morale is at an all time low •The

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    Apple Recommendation Report

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    � MARKETING AND SALES STRATEGIES OF APPLE INC. INTRODUCTION Over Apple ’s thirty-five year history‚ Apple has become the worldwide model for what a successful company should look like. Apple ’s annual revenue climbed to $108.25 billion dollars and their shares rose 75% during the fiscal year of 2011. After winning the _Fortune_ "Most Admired Company" award for the fifth year in a row and having their value top the $600 billion dollar mark‚ Apple is asserting its position as the most valuable US

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    customer satisfaction

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    framework‚ but they had implemented the numerous quality initiatives or programmes on a ``slice by slice’’ approach. It was found that three common aspects were emphasised in each case when adopting TQM. Culminates with the conclusions drawn from the studies and future research directions. International Journal of Quality & Reliability Management‚ Vol. 18 No. 7‚ 2001‚ pp. 722-743. # MCB University Press‚ 0265-671X Introduction Total quality management (TQM) is a philosophy and presents a

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    Customer and Dell

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    consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable of the product 5. Competitive pricing Weaknesses 1. Not popular among college student 2. No retailers‚ customers without internet connection

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    Apple Marketing Strategy

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    Marketing Strategy Case Analysis – Apple Inc. Content Introduction -----------------------------------------------------------3 SWOT analysis -------------------------------------------------------4 Question 1 -------------------------------------------------------------6 Question 2 -------------------------------------------------------------7 Question 3 ------------------------------------------------------------10 Recommendation ---------------------------------------------------12

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    Apple’s mission statement? Apple designs Macs‚ the best personal computers in the world‚ along with OS X‚ iLife‚ iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store‚ and is defining the future of mobile media and computing devices with iPad. Vision Statement Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal

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    Maketing Strategies of Apple

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    The Marketing Strategies of Apple Inc. Charles Pinckney II Jason Miller Kim Lehecka Robert Paul Texas A & M University CommerceTable of Contents Executive Summary………………………………………………………………………......3 Introduction‚ Company Overview and Market Opportunity Overview……………………4 Situation Analysis……………………………………………………………………………...4 SWOT Comparison Table…………………………………………………………………….6 Target Market Analysis………………………………………………………………………..6 Marketing Mix………………………………………………………………………………….

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