The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of financial services quality and fairness on customer satisfaction Houn-Gee Chen Department of Business Administration‚ National Taiwan University‚ Taipei‚ Taiwan The impact of fairness 399 Julie Yu-Chih Liu Department of Information Management‚ Yuan Ze University‚ Chung-Li‚ Taiwan Tsong Shin Sheu Department of Industrial Eng. and Management‚ Nan Kai University
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III 5H Ms. Sanchez Anne Bradstreet: Uncustomary and Unique A seventeenth century poetic writer‚ Anne Bradstreet is a very important figure in American Literature history. Born in 1612 in England‚ she came to America as part of a fleet of Puritan emigrants in 1630. Bradstreet is considered by many to be the first American poet. Her writing style is typical of Puritan writing in some cases‚ and in other cases it is atypical of Puritan writing. Being a Puritan woman‚ Anne Bradstreet incorporated
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Anne Frank was born on June 12‚ 1929‚ Frankfurt‚ Germany.One of the most discussed Jewish victims of the Holocaust‚ she gained fame posthumously following the publication of The Diary of a Young Girl. Born in Frankfurt‚ Germany‚ she lived most of her life in or near Amsterdam‚ Netherlands‚ having moved there with her family at the age of four-and-a-half when the Nazis gained control over Germany. Born a German national‚ Frank lost her citizenship in 1941 and thus became stateless. By May 1940‚ the
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When Anne Frank is given a diary for her thirteenth birthday‚ she immediately fills it with the details of her life: descriptions of her friends‚ boys who like her‚ and her classes at school. Anne finds comfort writing in her diary because she feels she has difficulty opening up to her friends and therefore has no true confidants. Anne also records her perceptions of herself. She does not think she is pretty‚ but she is confident that her personality and other good traits make up for it. Through
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writing in during the time when she was hiding from the Nazis with her family and the Van Daan family from 1942 to 1944. There has been a play based off the book called “The Diary of Anne Frank” and at the end‚ Anne states‚ “In spite of everything‚ I still believe that people are really good at heart.” I think that Anne felt this way during her ordeal because she is an independent thinker and a kind spirited person. What this reveals about her character is that she is a giving person‚ caring person
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Anne Frank: One of the Most Inspiring Writers of Modern Times Have you ever heard about Anne Frank’s life? Anne frank is one of the most famous Jewish victims of Holocaust. During the Second World War‚ she wrote a diary relating her life and this diary became widely known around the globe. Anne Frank’s life can be divided into three main periods: before the hiding‚ during the hiding and after the hiding. It is important to begin with Anne Frank’s life before the hiding. First of all‚ she was born
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When reading this play about Anne Frank I have learned many new details about her. The play gave a great amount of detail on how she felt and what she thought about. This play is a very sad play‚ but that also has humor in it to make it a little less tragic. Anne Franks quote is “In spite of everything‚ I still believe people are really good at heart.” In the play‚ it reads “I’ll come in here with you and mother‚ and Mr. Dussel can have my bed.” Anne has been being very kind when she said this
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bloodcurdling insights and details. Her name was Anne Frank. Annelise Marie Frank was a Jew born in Frankfurt‚ Germany on the 12th of June 1929. She lived at a time when Jews and other ‘non perfect’ races were slowly losing their rights and they were being treated more and more like animals. She was born to her mother Edith Frank and her father Otto Heinrich Frank. She had one eldest sister Margot whom she was very close to. Margot was 3 years elder than Anne. She had a very happy childhood playing with
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Courageous and Strong People of the Past Anne Frank once said‚ “The weak die out and the strong will survive‚ and will live on forever!” People must be strong and hopeful if they want to persevere through extreme circumstances like a genocide. Anne Frank and Vahan Kenderian were these strong people. Vahan‚ like Anne Frank‚ was in his teen years when there was a genocide of his people. All of his family was killed‚ so his only option was to escape to Constantinople. Vahan Kenderian from Forgotten
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theme? In the play‚ ‘’The Diary of Anne Frank‚’’ the theme people are good at heart is developed most through the characters‚ Otto Frank‚ Anne Frank‚ and Mr. Kraler. To begin‚ Otto Frank was a really good person. In act one scene two‚ Otto Frank wanted to help. Also In act one scene three‚ Otto helps Mr. Dussel without hesitation. Otto was very calm. In act one scene five‚ Otto tries to calm everyone done after the incident that happened. Also Otto Frank calms Anne down after her nightmare about the
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