CASE 46 The Hilton—ITT Wars Professor William Z Ripley of Harvard‚ the leading authority on corporations in the 1920s‚ warned President Calvin Coolidge that "prestidigitation‚ double-shuffling‚ honeyfugling‚ hornswoggling‚ and skulduggery" were threatening the entire economic system. Plus Ca change‚ plus c ’est la même chose.’ —Rand V Araskog‚ CEO of ITT Surprised by the announcement of ITT Corporation’s (ITT) restructuring proposal‚ on July 17‚ 1997‚ Matthew J. Hart‚ the chief financial officer
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The automation of the manufacturing process for MK20 at ITT created a debate that can be summarized in the following sentence: to what level automation is good in different plants. The cost/flexibility tradeoff is always present when discussing automation. Basically‚ the implication of automation for cost can be viewed from different perspectives. Automation is utilizing control systems and information technology to reduce human work during production especially for tasks that require physical interventions
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Case Study | Hilton The challenge Facing intense competition to secure high calibre graduates‚ Hilton International were keen to radically overhaul their approach to the recruitment and selection of management trainees. Equally critical for the future success of the business was the need to introduce an accelerated management training and development scheme which would significantly reduce the typical 15-20 year timeframe for a new recruit to reach the level of an international Hotel General
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Hilton Hotels is one of the market leaders in the hotel and gaming industry in the United States. Hilton is a well-known and distinguished name in fine hotels across the United States and worldwide. In 1999‚ Hilton expanded aggressively by acquiring the Promus Hotel Corporation‚ Hampton Inn and Suites‚ Doubletree Hotels‚ Embassy Suites Hotels‚ and Homewood Suites. Hilton Hotels Corporation has grown to become the world ’s most recognized and most successful hotel company (Hilton Innovation‚ 2007)
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statement: How can H maintain its customers loyalty in response to Starwood Case analysis Customer 3 segments average member belongs to 3.5 programs want a streamlined reward-redemption process and points that do not expire most important feature: room upgrades‚ airline miles‚ free hotel stays‚ a variety of on-property benefits and services game players corporation Hilton: managed by Hilton hotels corporation and Hilton international 492 hotels‚ 154000 rooms revenues of $158 per night per guest
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1‚ 1964‚ known as Hilton International Co.. It was acquired in 1967 by Trans World Corp.‚ the holding company for Trans World Airlines. In 1986 it was sold to UAL Corp.‚ the holding company for United Airlines‚ which became Allegis Corp. in an attempt to re-incarnate itself as a full-service travel company encompassing Westin Hotels and Hertz rental cars in addition to Hilton International and United Airlines. In 1987 after a corporate putsch‚ the renamed UAL Corp. sold Hilton International to Ladbroke
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models to std. equipment‚ leading to larger demand at low cost; 2) Shorter product development lead times – shorter window for component manufactures‚ ITT gets 2 years to develop MK20; 3) Technological obsolescence (shorter product life cycles) – needs rapid production ramp-up; 4) Shorter margins – 5% (1987) to 1.5% (1991) Case Worksheet (ITT Automotive: Global Manufacturing Strategy – 1994) (Manufacturing) Strategy – Standardized‚ automated production using principles of simultaneous engineering
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The $3.5Bn company is an Auto component manufacturer with offerings in 8 product groups. It has Engineering and production presence in EU and US. ITT-Teves (for ABS) is the only auto supplier to exceed $1 Bn Sales. ABS Market trend In 1990s Greater hands on experience with technology‚ and economies of scale due to increased demand drove cost reduction in ABS Systems. Suppliers faced challenges to meet volumes as greater emphasis on safety to fit wider products‚ made OEMs to introduce ABS even compact
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Strategic Operation Management 1 2 3 ID PGEXP/019/2013 Name Bharat Bhushan PGEXP/057/2013 PGEXP/063/2013 Prasanta Kumar Pattnaik Rajesh Dhiman Case Submission Date: 10-Jan-2015 Post-Graduate Executive Programme in Management PGEXP (2013-15 Batch) ITT Automotive – Industry Detail PRODUCT DETAIL : Anti-Lock Brake system (ABS) CHILD PARTS: Electric Motor‚ Hydraulic Fluid Pump‚ Valve Block‚ Microprocessor Controller‚ Wire Harness and Wheel Sensor assemblies. ABS Origin & Design Refinement History :
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Hilton HHonors Worldwide: Loyalty Wars 1. Why do you think the modern form of FMPs is more sustainable than the earlier forms like trading stamps and coupons? • Trading stamps and coupons were required to give in to newer forms of loyalty programs because: o Competitive pressure has made it necessary for corporates to innovate o Trades and coupons are not differentiating factors because they can be easily emulated by competitors • Modern FMPs are more sustainable because they can withstand
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