service and performance. At this moment Marriott International has around 3801 properties 660394 rooms in 74 countries and territories (http://www.marriott.com/hotel-development/real-estateinvestments.mi). The company is present in different markets in the tourism sector like: full service lodging‚ select service lodging‚ extended service lodging‚ timeshare and at one point in history they were having theme parks as well which were sold in 1984. Marriott International operates and franchises
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------------------------------------------------- Tourism and Travel Distribution: the Travel Agent’s Perspective By Dr Marion Bennett and Dr Dimitrios Buhalis‚ Centre for eTourism Research (CeTR)‚ School of Management‚ University of Surrey‚ Guildford Jan 2003 Summary The Internet has revolutionised the tourism industry and has generated a number of challenges and opportunities for all players. For travel agents‚ in particular‚ the Internet is changing the industry structure and consumer behaviour
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Objectives: The aim of this assignment is to make the reader understand the key concepts and principles of marketing in the travel and tourism industry also as the key points affecting marketing environments and its function in different segments of the tourism industry. Analyzing the function of marketing as a management instrument‚ understanding the roll of marketing mix in the tourism sector and at last but not least learn how to use the promotional mix in the sector. Contents 1. Presentation
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BTEC National Level 3 Travel and Tourism 2010 13 Unit 13: Tour Operations Unit 13 Tour Operations Unit 13 Overview 10 Credits Tour operators play a very important role in travel and tourism‚ by arranging the package holidays that are such an important feature of life in the 21st century. Tour operators are at the forefront of today’s travel and tourism sector‚ seeking out new destinations and holiday experiences to satisfy the ever-changing needs and expectations of travellers
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ASSIGNMENT : UNDERSTANDING GOOD PRACTICE IN WORKPLACE COACHING UNDERSTANDING THE CONTEXT FOR EFFECTIVE WORKPLACE COACHING • 1.1 Describe and define the purpose of workplace coaching Coaching as defined by the International Coach Federation (ICF) is: … an ongoing partnership that helps clients produce fulfilling results in their personal and professional lives. Through the process of coaching‚ clients deepen their learning‚ improve their performance and enhance their
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Unit 4- P3 Knowing the customer service skills required to meet customer needs in travel and tourism contexts. Communication skills is important an important part of the travel and tourism industry. It is important to use the appropriate methods of communication for a given situation. Communication takes place face-to-face‚ by telephone‚ in writing electronically (e-mail and fax). Face to face is dealing directly with customers either face to face‚ individually or in a group situation. Dealing
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Understanding Good Practice in Workplace Mentoring I am a Watch Manger at Crewe Community Fire Station in Cheshire. I have spent 3 years in Operational Training Group and I am competent in an Operational and training role. I now need to mentor my team and Fire cadets within the organisation. There are also new firefighters that I will mentor‚ our phase two firefighters. Mentoring is one of the important and essential skills for leadership and management. First of all we need to define what Mentoring
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Travel and Tourism [Name of the Writer] [Name of the Institution] Table of Contents The Travel and Tourism Sector Introduction The biggest and fastest growing industry in United Kingdom is the tourism industry. The common purpose of the industry is to provide goods and services to the tourists. However‚ defining tourism is not as simple as it seems to be. It is a complex industry. Tourism includes such activities of people that are carried out during travelling
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2. Travel and Tourism industry: the structure and the three technology “revolutions” 2.1 Travel & Tourism industry in numbers and the main players: Travel & tourism industry is one of the largest and fastest growing industries in the world; globally‚ in 2012‚ it generated $2 trillion in direct GDP1‚ which corresponded to 2.9% of the world GDP. Also in terms of employment‚ its importance is highly pronounced‚ with a total contribution2 of 8.7% of world employment‚ the travel & tourism industry
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BTEC National Certificate in Travel and Tourism Level 3 The Business of Travel and Tourism Task 1 P1 Describe the travel and tourism business environment‚ providing examples of organisations. Submission date: 11th October 2010 Business in Travel and Tourism is important in the industry; it also includes a wide range of different events and services. For this task‚ we would be looking at different organisations such as the public sector‚ private sector and the geographical importance
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