Amazon Case Study Assignment Questions: 1. What is Amazon’s business? [answer this question with a bulleted list] a. World largest online retailer b. Selling products like books‚ digital movies/music‚ electronics/computers‚ clothes‚ toys‚ other home essentials and etc c. In-house consumer electronics d. Cloud computing services 2. What are the business needs/problem that are addressed in the case? [use a table here with column one being the need/problem
Premium Cloud computing Amazon Web Services
prices. 2. Continuous investment in innovation and technology. 3. Launching of the AWS (Amazon Web services) which allowed to connect to cloud of resources. 4. Expansion of Amazon in Digital content (DRM) which allowed FREE download and access for MP3 content and interfacing with smart technology like iPhone‚ iPod‚ blackberry etc. 5. Launching of NEED-specific websites by Amazon. For E.g.: Endless.com for handbags and purses. Launching of music stores‚ etc. 6. Able to maintain
Premium E-book Amazon Kindle Amazon Web Services
Case study : Amazon 1. What is the business model for Amazon.com? How does their business model differ from that of Barnes and Noble or Borders? How would you value Amazon.com? Amazon is a relatively small player in the bookstore industry‚ and its main competitors are Barnes & Noble and Borders. Despite the difference in scale‚ the company shows great promise‚ because its business model overcomes many of the competitors’ drawbacks. Amazon operates using a web-based platform to sell
Premium Cash flow Discounted cash flow Free cash flow
Amazon Case Study Eric Harman Frostburg State University Amazon is a true story of how to set up shop inside of a garage and create a company that will revolutionize the retail industry. Jeff Bezos did just that. He started his‚ 35th ranked Fortune 500 Company in his garage. He created a new media for the world to use to by books. Anyone could order books‚ and later; CD’s‚ clothing‚ electronics‚ and close to everything that anyone could think of. All at the click of a mouse. One’s order was immediately
Premium
Case Study on Amazon.com Amazon….The world’s largest online retailer. An American multinational electronic commerce company that makes millions of dollars in profit in a year. A company that has separate retail websites in the U.S ‚ Canada ‚ Europe. Very well known brand in the world. The case study that is made for Amazon.com shows that in 2002 almost half of the revenues for that brand were from selling books‚ music and DVD’s or videos on Amazon. Here it is suggested that Amazon should concentrate
Premium Electronic commerce Marketing Online shopping
Brandy Hopkins January 25‚ 2006 Case Study of Amazon.com Individual Marcus Myers Seminar in Business ADM495; BSM259 History The launch of Amazon.com in July of 1995 was the creation of a new and bold way of doing business on the Internet. Amazon.com forced the traditional physical world brick and mortar retailer in the book industry to change the way they target the industry ’s consumers and then epitomized Business-2-Consumer e-retailing. Although‚ Amazon.com started as an online bookstore
Premium Marketing Electronic commerce Online shopping
RELATIONSHIP MARKETING MANAGEMENT 1.0 Synopsis of Case Study Amazon provides an array of products and services to businesses and individuals worldwide. As an online retailer and third-party‚ Amazon‟s products range from books and music to furniture and clothing. This e-business operates under several business models‚ all of which are designed to capture and retain customers while keeping up with evolving technological customer demands. Amazon‟s online retail services allow businesses to sell
Premium Marketing Electronic commerce
Case Study Customer Focus at Amazon.com Submitted to: Dr. Josephine Concepcion Mendoza‚ DBM Submitted by: Darla Kricia A. Valerio Quality in Practice Customer Focus at Amazon.com I. Introduction Amazon.com‚ Inc. (Amazon.com)‚ incorporated on May 28‚ 1996‚ is an e-commerce company. The Company sells a range of products and services through its various owned and affiliated Websites. The Company’s products‚ offered through consumer-facing Websites‚ includes merchandise and content that the Company
Premium Sales Amazon Web Services Customer service
AMAZON REKINDLES ITS FLAIR FOR TECHNOLOGY Summary of Case Amazon.com‚ headquartered in Seattle‚ Washington‚ the world ’s largest online retailer and also one of the nation ’s biggest book sellers. It was founded in 1994 by Jeffrey P. Bezos‚ a former financial analyst for the New York hedge fund D.E. Shaw & Company. In the beginning‚ the company began as an online bookseller in 1995. The name Amazon.com was chosen because the Amazon River is the largest rivers in the world. The Company operates
Premium Amazon Kindle Amazon Web Services
business performance and how to better serve clients. The CRM data system developed by RBC could capture millions of daily client transactions; the final goal is to serve the customer at the individual level. This RBC’s vision was confirmed by a study realized in 1997 which revealed that customers wanted banking where they were: Well understood‚ their needs anticipated and their business was valued. In this Environment‚ mass marketing to huge customer segments simply wouldn’t work. In order
Premium Customer relationship management Marketing Customer service