XEROX - THE BENCHMARKING STORY Source link: http://www.icmrindia.org/free%20resources/casestudies/xerox-benchmarking-5.htm The case examines the benchmarking initiatives taken by Xerox‚ one of the world ’s leading copier companies‚ as a part of its ’Leadership through Quality ’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. "Benchmarking
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Fuji Xerox Saved Xerox The Xerox story is a classic one of a once- dominant company that lost its edge and was overcome by new rivals from unexpected sources. The difference this time is that Xerox relied on a constellation of allies to defend itself and ultimately to regain leadership in its industry. The story begins in the 1960’s‚ when the company’s revolutionary plain-paper copiers took the industry by storm and made the name Xerox synonymous with photocopying. Xerox revenues
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FUJI XEROX AND THE XEROX CORP.: TURNING TABLES? Company’s Profile Xerox – In a Glance Xerox was founded in 1906 as "The Haloid Company"‚ which originally manufactured photographic paper and equipment. The company subsequently changed its name to "Haloid Xerox" in 1958 and then simply "Xerox" in 1961. Although Xerox is a global brand‚ it maintains a joint venture‚ Fuji Xerox‚ with Japanese photographic firm Fuji Photo Film Co. to develop‚ produce and sell in the Asia-Pacific region. Fuji
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Xerox Diversity‚ the inclusion of different types of people (whether it be race or culture) in a group or organization. How would Xerox‚ a fortune 500 company define diversity? How diverse is Xerox in comparison to the rest of the market? With diversity your company gains knowledge and experience from different facets of the world‚ but what would keep Xerox motivated to diversify their workforce? Considering the growth in cultural diversity in the US how has Xerox manage to maintain its diversity
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Xerox Focuses on HR Xerox Corporation is a $22 billion company‚ and is a world’s leading enterprise for business process and document management that manufactures and sells a range of color and black-and-white printers‚ multifunction systems‚ photo copiers‚ digital production printing presses‚ scanners‚ software solutions‚ and related consulting services and supplies. Xerox is headquartered in Norwalk‚ Connecticut and has 130‚000 employees in 160 countries. On September 28‚ 2009‚ Xerox announced
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connection to Xerox customers‚ her active engagement with Xerox people‚ and her steadfast commitment to the values of the company that are inherent in its culture and in her effective leadership‚? Said N.J. Nicholas‚ Jr.‚ lead independent director of Xerox’s board of directors. ?As important‚ she has worked closely with the board to ensure a seamless and well planned leadership succession. She has earned our tremendous respect and our deepest gratitude. Q2 Leslie Scism‚ "Xerox Shares Fall
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part of the marketing mix affects the development of an organization’s marketing strategy and tactics. “The marketing management process is the process of (1) planning marketing activities‚ (2) directing the implementation of the plans‚ and (3) controlling these plans” (Perreault‚ Cannon‚ & McCarthy‚ 2009‚ p. 32). Planning activities include setting objectives‚ evaluating opportunities‚ creating marketing strategies‚ preparing marketing plans‚ and developing a marketing program. Implementing the
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Dear Fred‚ One and one-half (1 ½) years after joining Xerox‚ you achieved your primary short-term goal of becoming senior staff within five (5) years. Confronted with the current organizational restructuring in this your 6th year‚ you must intelligently navigate the political landscape to maintain the considerable power and influence you have acquired in order to achieve your ultimate goal of becoming a corporate officer and board member. The crossroads of the situation presented to you by Fred
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line. What is it significance to Xerox‚ or to any organization? When facing business threats from competition‚ Xerox ‘s president David Kearns becomes convinced that Xerox needed a long-range‚ comprehensive quality strategy as well as a change in its traditional management culture. As a result ‚ Xerox implement the quality management practices and was approached by several Xerox employees about instituting total quality management. Kearns determined that Xerox would initiate a totally quality
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CASE STUDY Xerox Corporation Question 1 Outline the management control system at Xerox. What are the key elements that make the system work? During 1970s‚ the management system of the company was rigid and accuracy was emphasized‚ which compromised the management control quality and also lead to unnecessary bureaucracies. In addition‚ customers’ satisfactions were also neglected due to the bureaucracy occurred. Then‚ the company’s targets were set unrealistically by the numbers people i.e.
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