Unit six Written Assignment MT435 Operations Management Kaplan University 05/22/2013 Introduction Albatross is a family owned company that was opened in 1976 by just a few family members. Over the years the company has seen tremendous growth which seems to be causing a lot of issues their production and administrative areas. They haven’t taken much up with newer technologies which makes what they have disorganized and not meeting the standards of most other companies in their
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Unit Three Written Assignment Unknown! MT435 Operations Management Kaplan University June 13‚ 2013 This case study references a business called Albatross Anchors. Albatross is a small‚ family business that manufactures two different types of anchors. Albatross Anchors case study is about a few challenges that are being called out into the open in hopes to fix. While some problems may be minor at best‚ other ’s could lead to major profit loss. Most of these
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03/09/2013 Introduction Albatross Anchors is a family-owned business which was established in 1976‚ located on twelve acres in a rural suburb of Smalltown in the United States. Albatross Anchor started with four family members‚ and has essentially grown to one hundred and thirty employees. Their operations started off as manufacturers of bell/mushroom anchors but as of 1989‚ the owners decided to expand the product line to include fabricated snag hook anchors. The Albatross Anchors only distributes their
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Unit six Written Assignment Albatross Anchor Operational Changes Farima Thomas MT435 Operations Management Kaplan University 12/17/2012 Albatross Anchor Operational Changes Introduction Albatross Anchors is a small family owned business that began in 1976. The company has grown exponentially over the years with more than one hundred and thirty employees. As the company grew‚ their operational issues in the production and administrative area grew as well. The organization
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process. We only ask that you read our proposal and approach it with an open mind. Question One 1. Cost a) Cost of Production: At the moment Albatross Anchors produces two types of anchors‚ the bell anchor and the snag hook anchor‚ at cost of $8.00/pound and $11.00/pound. The cost of production also includes salaries‚ utilities‚ facilities‚ administrative‚ insurance‚ and marketing expenses. Due to that fact that the administrative offices are not run properly‚ how do you know that clients
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Service Capacity * Service Capacity is defined as the maximum level of value-added activity‚ which can be consistently achieved over a period of time under normal operating conditions. * The important consideration is that the service provider should be able to sustain provision of service at such a rate comfortably under normal working conditions. * It can be expressed as : 1. Max. number of patient attended by a Doctor / hr. 2. Max. number of calls attended by a Executive
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discuss Albatross Anchor’s competitiveness in relation to (please address all items in the below list and provide support for your conclusions): 1. Cost a) Cost of Production: b) Economies of Scale in material purchasing: c) Cost of Raw Materials Sitting Idle in the Warehouse: d) Cost of Finished Goods Sitting Idle in the Warehouse: 2. Speed of manufacturing process from order to finished product. 3. Flexibility in filling order(s) 4. Technology 5. Capacity and facilities 6. Service
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Facility Layout • • • • Types of Facilities Site Selection: Where to Locate Global Supply Chain Factors Location Analysis Techniques Prof N. Balasubramanian Facility‚ Capacity‚ Planning - MMS I 1 Types of Facilities • Heavy-manufacturing facilities – large‚ require a lot of space‚ and are expensive • Light-industry facilities – smaller‚ cleaner plants and usually less costly • Retail and service facilities – smallest and least costly Prof N. Balasubramanian Facility‚ Capacity‚ Planning
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Customer service | Customer-Centric | An introduction on how to provide superior customer service skills. | | | | An informational essay on how to provide superior customer service using these seven skills: The right attitude‚ Understanding the customer’s needs‚ Clear communication‚ Dealing with difficult customers‚ Business telephone etiquette‚ Customer service and technology‚ and Serving diverse populations. The essay provided also uses examples of these situations and may include
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Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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