CONTENTS P - No I. Chapter - 1 On the job training 1-3 Introduction 5-11 Industry profile 12-14 II. Chapter – 2 Company profile 14-24
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NATIONAL LAW UNIVERSITY‚ JODHPUR SUBJECT: CUSTOMER RELATIONSHIP MANAGEMENT A STUDY OF CUSTOMER SATISFACTION WITH RESPECT TO CALL CENTRES OF AIRTEL Submitted to:- Submitted by:- Ms. Archi Mathur Gauri Devpura Roll No. 864 B.B.A. LL.B. (hons.)
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[pic] STRATEGIC ANALYSIS OF BHARTI AIRTEL LIMITED [pic] Submitted To: Submitted By: Dr. Himani Sharma Aanchal Mishra I Abhinav Srivastava I Adish Jain I51 Akash Johari I53 Ankit Gupta I35 Anubha I Amity Business School‚ Amity University Uttar Pradesh [pic] INTRODUCTION Bharti Airtel‚ formerly known as Bharti Tele-Ventures Limited (BTVL) is India’s
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COMPARATIVE OF CONSUMER SATISFACTION BETWEEN AIRTEL 1 AND VODAFONE CONSUMER A consumer is an individual who purchase or has the capacity to purchase goods and services offered for sale by marketing institutions in order to satisfy personal or household needs‚ wants or desires. According to a statement made by Mahatma Gandhi‚ ‘consumer refers to the following‚ “A consumer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an outsider
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Internship report On “Changes of Human Resource Practice between Warid Telecom and Airtel Bangladesh Limited after Merger and Acquisition” Page I “Changes of Human Resource Practice between Warid Telecom and Airtel Bangladesh Limited after Merger and Acquisition” Submitted by Saleha Farhaz Aziz 08104161 BRAC Business School Submitted To Ms. Raihana Mannan Lecturer BRAC Business School Date of Submission 28 February 2013 Page II Letter of Transmittal February 28‚ 2013 To Raihana Mannan Lecturer
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“ANALYSIS OF POSTPAID SERVICES OF AIRTEL BANGALORE” Dissertation Submitted to the ALAGAPPA UNIVERSITY in partial fulfillment of the requirements for the award of the Degree of MASTER OF BUSINESS ADMINISTRATION SUBMITTED BY K.V.D MAHESH Enrollment No:-083173921 [pic] Project Guide Mr.V. R . RAJENDRA KUMAR M.B.A‚ M.phil‚ P.H.D FACULTY MEMBER OF NIILM SCHOOL OF BUSINESS DIRECTORATE OF DISTANCE EDUCATION ALAGAPPA UNIVERSITY KARAIKUDI
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Bharti Airtel Limited‚ commonly known as Airtel‚ is an Indian telecommunications Services Company headquartered at New Delhi‚ India. It operates in 20 countries across South Asia‚ Africa and the Channel Islands. Airtel has GSM network in all countries in which it operates‚ providing 2G‚ 3G and 4G services depending upon the country of operation & always raises call tariffs. Airtel is the world’s fourth largest mobile telecommunications Company with over 261 million subscribers across 20 countries
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CRITICALLY ANALYSE PORTER ’S DIAMOND THEORY.APPLY IT TO EXPLAIN THE INTERNATIONAL COMPETITIVENESS OF AN INDUSTRY OF YOUR HOME COUNTRY. Overview of Porter’s theoretical perspective The theory of Porter is a study which works as a tradition that is related to the neo-classical economics with the nature of self adjusting nature of markets. The theory of Porter places innovation and industrialisation of geographic which is one of the number of theories for competitive advantages which aims at the
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LIKELY MERGER BETWEEN BHARTI AIRTEL AND MTN Let me start of by giving a brief introduction on the background of the two companies involved‚ that is Bharti Airtel & South Africa’s MTN‚ about whom we will be talking at length later on in the discussion. COMPANY PROFILES: Bharti Airtel: Bharti Airtel is the flagship company of Bharti enterprises. It is India’s largest and first private telecom service provider with a footprint in all three 23 telecom circles. Bharti Airtel since its inception has
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taking; institutional‚ cultural fit and success opportunities into consideration. These models also give in-depth information on locations that the companies have chosen. A very well-known framework is the Porter’s Diamond which was found by Michael Porter in 1990. This report will discuss the advantages and disadvantages to determine a company’s home and host location decision by analysing two high street retailers – French E.Leclerc and UK’s Sainsbury’s. Porter’s Diamond Model (1990: 73 ) states
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